Ava-Jean Cash
Florida Medical Clinic Orlando Health
Zephyrhills,FL
3
years of professional experience
Detail-oriented Front Office Assistant skilled in managing patient scheduling and enhancing workflow efficiency. Proven ability to improve patient experiences through effective communication and organizational skills.
Work History
Front Office Assistant
7 Months- Trained new staff members on front office protocols, contributing to team cohesion and operational effectiveness.
- Implemented office procedures to enhance workflow efficiency and improve patient experience in the clinic.
- Collaborated with healthcare providers to streamline communication channels and optimize patient care delivery.
- Conducted inventory management for office supplies, ensuring adequate stock levels for uninterrupted operations.
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Assisted in maintaining accurate patient records within electronic health record systems.
- Processed insurance verifications and prior authorizations to ensure timely patient care.
Front Office Assistant
2 Years 10 Months- Managed patient scheduling and appointment coordination, ensuring seamless front office operations.
- Assisted with patient intake processes, verifying insurance information and updating medical records accurately.
- Communicated effectively with patients and medical staff to address inquiries and resolve issues promptly.
- Processed billing and payment transactions, maintaining accuracy in financial documentation and records.
Education
High School Diploma
Skills
Scheduling and calendar management
Document management
File organization
Inventory management
Time management
Front desk operations
Listening skills
Timeline
Front Office Assistant
Florida Medical Clinic Orlando Health
03.2026 - CurrentRead More
Front Office Assistant
Florida Medical Clinic Orlando Health
05.2023 - 03.2026Read More
Zephyhills Highschool
High School Diploma
Read More