Restaurant Hostess
Outback Steakhouse
Edison, NJ
06.2024 - 08.2024
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Greeted customers and escorted them to their tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.