Ava Julian

Highly motivated and detail-oriented business management student with practical experience in operations, client relations, and administrative support. Demonstrates strong analytical, organizational, and problem-solving skills, consistently delivering accurate, efficient, and high-quality outcomes in fast-paced environments. Skilled in cross-functional collaboration, process execution, and professional communication, with a proven ability to manage multiple priorities, take initiative, and contribute strategically to organizational goals.

• Enhanced Operational Efficiency: Streamlined front desk workflows at Maple Lane Golf Club, improving reservation and scheduling accuracy, ensuring smooth daily operations.
• High Accuracy & Accountability: Managed financial transactions and point-of-sale operations at Black Rock with zero errors over multiple months, demonstrating precision and reliability.
• Client & Customer Relations Excellence: Built strong rapport with guests and members, contributing to positive feedback, repeat business, and improved customer experience.
• Problem Solving Under Pressure: Resolved client and guest issues in real-time with professionalism, preventing operational disruptions and maintaining brand reputation.
• Leadership & Team Collaboration: Coordinated with cross-functional teams during high-volume periods, mentoring new staff and supporting team performance.
• Time Management & Commitment: Balanced full-time business management coursework with part-time employment and Division II athletics, demonstrating exceptional organization and discipline.

• Division II College Softball Athlete — Competed at a collegiate level while maintaining academic performance, demonstrating discipline, teamwork, and time management.
• High School Varsity & Travel, Team Leader — Developed leadership, resilience, and goal-oriented mindset.

Mental Health First Aid Certified – Equipped to recognize, understand, and respond to signs of mental health challenges, demonstrating strong interpersonal skills and proactive problem-solving.