Overview
Work History
Education
Skills
Timeline
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Cleopatra Scott

Cleopatra Scott

Ozone Park ,NY

Overview

11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Customer Server

Tropical Coffee Shop
Brooklyn , New York
06.2019 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Office Assistant

Supreme Court Of Justice
Dominican Republic
04.2012 - 06.2017
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Created and maintained detailed records of all office activities.
  • Supported staff on special assignments and ad hoc projects.

Education

Degree In Law -

Utesa University
Dominican Republic
01.2011 - 06.2016

Skills

Bill computation

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Timeline

Customer Server

Tropical Coffee Shop
06.2019 - Current

Office Assistant

Supreme Court Of Justice
04.2012 - 06.2017

Degree In Law -

Utesa University
01.2011 - 06.2016

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Cleopatra Scott