Ava Kitchen
Niles,MI
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Sales Associate of Goodwill Mid Michigan
Misty Parker
Lapeer , MI
2023.11 - 2024.08
- Organized stockroom shelves according to size, color or style.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sales Associate at Sweet Treats Candy
Melissa Rumple
Mishawaka , IN
2020.02 - 2023.10
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Processed credit card transactions quickly and securely.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Buchanan High School
Buchanan, MI2023-05
Skills
- Payment Processing
- Outgoing Personality
- Complex Problem-Solving
- Verbal/written communication
- POS System Operation
- Teamwork and Collaboration
- Store Opening and Closing
- Goal-Oriented
- Sales Training
- Customer Service
- Reliable and punctual
- Professional Demeanor
- Excellent communication skills
- Positive and professional
- Multi-tasking strength
- Time Management
Timeline
Sales Associate of Goodwill Mid Michigan
Misty Parker
2023.11 - 2024.08
Sales Associate at Sweet Treats Candy
Melissa Rumple
2020.02 - 2023.10
High School Diploma -
Buchanan High School
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