Ava Leatherman
Crystal Mountain Resort
Kaleva,MI
2
years of professional experience
Developed critical customer service and communication skills in fast-paced environment. Adept at handling diverse tasks and ensuring positive customer experience. Seeking to transition into new field utilizing these transferable skills.
Work History
Cashier
1 Year 9 Months- Maintained clean and organized checkout areas to enhance customer experience.
- Trained new staff on cashiering protocols and customer service best practices.
- Implemented solutions to reduce wait times during peak hours, enhancing overall service speed.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Attendant
2 Years 2 Months- Maintained cleanliness and organization in common areas, contributing to a welcoming environment.
- Operated equipment safely, adhering to safety protocols during daily tasks.
- Collaborated with team members to streamline workflow and improve service efficiency.
- Adapted quickly to changing environments and guest demands, providing timely support.
- Kept facilities clean, neat, and organized to give areas professional.
Education
High School Diploma
Skills
Strong work ethic
Team player attitude
Reliability and punctuality
Cleanliness and hygiene
Safety awareness
Initiative and Self-motivation
Cleaning procedures
Timeline
Attendant
Crystal Mountain Resort
06.2024 - CurrentRead More
Cashier
Crystal Mountain Resort
06.2024 - 03.2026Read More
Brethren High School
High School Diploma
Read More