Ava Moniz
Fall River,MA
Summary
I greatly increased customer satisfaction at The Cove Restaurant and Marina by managing the dining area and coordinating seats. I ensured smooth operations by effectively managing bookings and assisting waiters, utilizing my excellent multitasking skills and aptitude for hospitality service. My extensive skill set is highlighted by my proficiency with espresso machines and my track record of upholding cleanliness.
Overview
3
3
years of professional experience
Work History
Hostess
The Cove Restaurant and Marina
Fall River, MA
04.2023 - 09.2024
- Tracked seated guests and available seating using computer-based reservations.
- Checked dining and serving areas to ensure cleanliness and readiness for guests.
- Assisted servers in bussing tables when needed during busy periods.
- Tracked inventory of tableware, linens, and condiments, ensuring enough supply levels at all times.
- Greeted customers and provided them with menus.
- Verified reservations and wait times with customers.
Barista
The Moose Cafe
Tiverton, RI
03.2022 - 10.2022
- I greeted customers and took orders.
- Effectively prepared high-quality coffee, specialty drinks, smoothies, and sandwiches.
- Monitored and replenished stock levels for ingredients, supplies, and beverages, ensuring the café was fully stocked throughout shifts.
- Maintained a clean, welcoming, and orderly café environment, ensuring all health and safety standards were met.
- Worked closely with fellow team members to provide efficient service and maintain workflow.
Education
High School Diploma -
Bishop Stang High School
North Dartmouth, MA05-2024
Skills
- Dining room management
- Seating coordination
- Reservations management
- Effective multitasking
- Complaint handling
- Server support
- Espresso machine operation
- Display case merchandising
- Hospitality service expertise
- Cleanliness
- Coffee machinery
- Order taking
- Menu memorization
- Speedy and efficient
- Basic math
- Solid problem solver
Timeline
Hostess
The Cove Restaurant and Marina
04.2023 - 09.2024
Barista
The Moose Cafe
03.2022 - 10.2022
High School Diploma -
Bishop Stang High School
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