Ava Ng
Flushing,MI
Summary
Motivated sales associate with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Server
Shibam Restaurant And Cafe
12.2023 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Brand Ambassador
American Eagle Outfitters, Inc
11.2022 - 11.2023
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
GED -
Flushing High School
Flushing, MISkills
- Teamwork
- Confidence
- Problem Solver
- Dedicated
- Fast-Learner
- Conflict Resolution
Hobbies
Spending time with family, baking, reading, and sports.
Timeline
Server
Shibam Restaurant And Cafe
12.2023 - 01.2024
Brand Ambassador
American Eagle Outfitters, Inc
11.2022 - 11.2023
GED -
Flushing High School
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