Ava Niedermeyer
Parkhurst Dining
Coraopolis,PA
1
Certification
12
years of professional experience
I have several years of experience in hospitality, including restaurant management, catering, and customer service. I enjoy working with people, leading teams, and making sure daily operations run smoothly. Throughout my experience, I have developed strong skills in staff training, problem-solving, budgeting, and maintaining food safety standards. I take pride in providing great customer service, creating a positive work environment, and helping my team succeed. I am always willing to learn, take on new challenges, and find ways to improve the overall guest experience.
Work History
Catering Supervisor
1 Year 7 Months- Oversaw daily catering operations, driving timely and efficient food service delivery through effective coordination and supervision.
- Trained and developed staff on food safety standards and quality protocols, reinforcing consistent compliance across catering operations.
- Executed cost-control initiatives to optimize budget management for catering events while supporting efficient resource utilization.
- Cultivated strong client partnerships through transparent communication regarding needs and expectations throughout the planning process.
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
General Manager
1 Year 4 Months- Oversaw operations across three establishments—Wigle Whiskey, Starbucks, and TGI Fridays—supporting consistent service and adherence to business standards.
- Managed employees, including cooks, bartenders, and baristas, ensuring guidelines for each establishment were upheld and executed consistently.
- Trained and coached employees on company standards, procedures, and local and federal guidelines to promote compliant, high-quality operations.
Assistant Banquet Manager
1 Year 7 Months- Supervised teams of servers and support personnel at various events, delegating tasks effectively to maintain coordinated service.
- Created detailed reports on upcoming events, including budgeting information and staffing needs, supporting informed operational planning.
- Provided outstanding customer service by anticipating guests' needs before they arose and responding proactively during events.
- Organized and managed large-scale banquets, coordinating event details to ensure successful experiences for all guests.
Starbucks Barista
3 Months- Prepared drinks according to guest needs, delivering customized beverage service with attention to accuracy and quality.
- Maintained a clean and tidy work area for guests and coworkers, supporting a welcoming environment and efficient operations.
- Stocked coffee and food items as needed, maintaining product availability throughout service periods.
- Supported coworkers in their areas as needed, contributing to collaborative and responsive guest service.
Pastry Sous Chef
7 Months- Supported the opening team for La Creperie de Paris during its 50th anniversary, working with the Executive Chef to ensure staff training and operational readiness.
- Ensured compliance with health code regulations by regularly inspecting kitchen areas for cleanliness and addressing sanitation requirements.
- Monitored food costs and inventory levels to support optimal use of resources and effective pastry-kitchen operations.
- Maintained accurate records of ingredients used in each pastry dish, supporting consistent preparation and resource tracking.
- Demonstrated excellent customer service skills when interacting with guests regarding dessert requests, helping deliver personalized experiences.
Warehouse Worker
2 Months- Maintained an efficient and rapid working pace to support timely package processing and delivery operations.
- Loaded outgoing trucks safely, applying proper handling practices to protect packages and support dependable dispatch.
- Ensured packages met company standards, helping maintain quality and readiness throughout the delivery process.
- Sorted incoming packages to appropriate destinations, supporting organized workflow and accurate routing.
- Expedited packages for quick delivery, prioritizing efficient processing to help meet delivery expectations.
Shift Manager
9 Months- Maintained positive and cooperative staff relationships, supporting teamwork and effective shift operations.
- Ensured order accuracy and resolved customer complaints, addressing concerns to support customer satisfaction.
- Uphold a clean, inviting store appearance, reinforcing a welcoming environment for customers and employees.
- Completed prep sheets and prepared food throughout each shift, supporting organized production and service readiness.
- Ordered products and controlled inventory, helping maintain appropriate stock levels for daily operations.
Closing Coordinator
4 Months- Cleared files and customer paperwork for closing processes, supporting accurate and timely transaction preparation.
- Verified client and borrower information, helping ensure data accuracy before closing activities proceeded.
- Answered phone lines concerning client and borrower questions, providing responsive communication throughout the closing process.
- Coordinated with clients, employees, Wells Fargo attendants, and other bank representatives to support effective closing execution.
- Clarified discrepancies between client and borrower data, confirming information matched correctly before moving forward.
Department Manager
7 Months- Managed inventory for the paper, pets, and chemicals departments, supporting product availability and organized operations.
- Assisted customers with finding solutions and products suited to their situations, strengthening service and purchase support.
- Stocked products and organized shelving for optimal service, improving department presentation and customer access.
- Placed orders for department products and items, supporting replenishment and consistent inventory availability.
- Maintained shelf modules and rotated products accordingly, distinguishing selling and non-selling items to support effective merchandising.
Shift Supervisor
2 Years 3 Months- Worked in the kitchen and cooked meals at Sheetz, supporting consistent food preparation during assigned shifts.
- Oversaw and coordinated employees and cooks, promoting teamwork and efficient kitchen operations.
- Checked incoming orders and corrected inaccuracies when necessary, supporting accurate inventory and product handling.
- Prepared food and customer orders, delivering timely service while following established preparation standards.
- Provided customer service and resolved complaints, addressing concerns to support positive customer experiences.
Deli Associate
8 Months- Worked in the deli at Walmart Supercenter Monaca, supporting daily food preparation and customer service operations.
- Stocked and cleaned the deli cooking area and preparation spaces, maintaining organized and sanitary workstations.
- Prepared customer orders accurately, supporting timely service and customer satisfaction.
- Assisted with reordering products and putting away deli and market deliveries, helping maintain inventory availability.
- Supported other employees and management in fulfilling customer needs, contributing to responsive and efficient deli operations.
Assistant Kitchen Manager
1 Year 3 Months- Worked in the restaurant and deli department of the convenience store, supporting food preparation and customer service operations.
- Stocked and cleaned kitchen cooking areas and preparation spaces, maintaining organized and sanitary workstations.
- Assisted the Kitchen Manager with ordering products and putting deliveries away, supporting inventory organization and availability.
- Maintained a clean, organized, and approachable kitchen space, promoting efficient workflow and a welcoming environment.
- Focused on customer order completion, satisfaction, and accuracy, supporting reliable service and positive customer experiences.
Florist
1 Year- Worked in the floral department of a local grocery store, supporting daily retail operations and customer service.
- Prepared flower and plant orders for customers, creating requested arrangements and products for timely pickup or delivery.
- Maintained the small retail space and counter area, presenting products in an organized and inviting manner.
- Maintained the health and well-being of plants, flowers, and other products through consistent care and monitoring.
- Worked evenings and daylight shifts for special events and occasions, including proms and weddings, supporting customers' floral needs.
Education
High School Diploma
Skills
Guest relations
Multitasking Abilities
Organizational skills
Team Collaboration
Problem Resolution
Restaurant Experience
English language skills and understanding
Cost Management
Dedicated
Customer service
Microsoft
Inventory Control
Budgeting
Employee Development
Kitchen Management Experience
ServSafe trained and certified
R.A.M.P trained and certified
Food Safety Compliance
Events management
Coffee Experience
Hotel experience
Scheduling staff
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
- ServSafe
- Also a proctor
- Driver's License
- Food Handler Certification
Section name
- Work Authorization
- Authorized to work in the US for any employer
Timeline
Catering Supervisor
Parkhurst Dining
03.2025 - CurrentRead More
General Manager
HMSHost
11.2023 - 03.2025Read More
Assistant Banquet Manager
Hyatt
04.2022 - 11.2023Read More
Starbucks Barista
JW Marriott
01.2022 - 04.2022Read More
Pastry Sous Chef
JBI LLC
06.2021 - 01.2022Read More
Warehouse Worker
Amazon DSP
04.2021 - 06.2021Read More
Shift Manager
Choolaah
07.2020 - 04.2021Read More
Closing Coordinator
Mortgage Connect
03.2020 - 07.2020Read More
Department Manager
Walmart Supercenter
08.2019 - 03.2020Read More
Shift Supervisor
Sheetz
05.2017 - 08.2019Read More
Deli Associate
Walmart Supercenter
08.2016 - 04.2017Read More
Assistant Kitchen Manager
Fast Eddie's Food-n-Fuel
05.2015 - 08.2016Read More
Florist
Shop 'n' Save
05.2014 - 05.2015Read More
Hopewell Senior High School
High School Diploma
Read More