Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Ava Ortiz

Cleburne

Summary

Motivated Customer Service Representative with strong communication skills. Delivered exceptional service by promptly addressing inquiries and resolving issues, contributing to improved customer satisfaction. Committed to team collaboration and enhancing service efficiency through effective order processing.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Domino's Pizza
Cleburne, TX
10.2024 - Current
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Managed order processing through POS system, ensuring accuracy and efficiency in transactions.
  • Collaborated with team members to streamline delivery operations, enhancing overall service speed.
  • Assisted in training new staff on customer service protocols and operational procedures.
  • Maintained high standards of cleanliness and organization in the work area to support health guidelines.
  • Contributed to inventory management by tracking stock levels and reporting shortages promptly.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Customer Assistant

Splash Station
Cleburne, TX
04.2024 - 08.2024
  • Assisted customers with inquiries, ensuring a positive shopping experience and timely resolutions.
  • Processed transactions efficiently using POS systems, enhancing checkout speed and accuracy.
  • Maintained product displays and inventory levels, contributing to an organized shopping environment.
  • Collaborated with team members to improve service delivery and customer satisfaction scores.
  • Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
  • Handled cash transactions accurately while adhering to company security protocols.
  • Assisted in food preparation and service in high-noise environments. Maintained cleanliness of workspace. Cooked food to appropriate standards.

Education

High School Diploma -

Cleburne High School
Cleburne, TX
05-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Payment processing
  • Call management
  • Order processing
  • Microsoft Excel

Timeline

Customer Service Representative

Domino's Pizza
10.2024 - Current

Customer Assistant

Splash Station
04.2024 - 08.2024

High School Diploma -

Cleburne High School