Ava Ostendorf
Champlin,Minnesota
Overview
6
6
years of professional experience
Work History
Advanced Plasma Center Technician (Phlebotomist)
Biolife Plasma Services
Ames, IA And Maple Grove, MN
08.2023 - Current
- Perform venipunctures and monitor donors throughout the plasma donation process at BioLife Plasma Services
- Promoted to additional roles including donor screening, troubleshooting equipment/processes, and plasma preparation for shipment
- Serve as a BioLife Center Trainer, responsible for onboarding and training new employees
- Assess donor eligibility by checking vital health indicators: blood pressure, pulse, temperature, hematocrit, and protein levels
- Strengthened clinical skills, attention to detail, and patient care through hands-on experience in a high-volume setting
Barback
Topgolf
Brooklyn Center, MN
05.2023 - 08.2023
- Checked ID cards and verified bar guests were of legal age.
- Restocked ice, condiments, and snacks.
- Learned how to make wide variety of mixed drinks.
- Delivered food to customers at bar and tables.
Office Assistant
Midwest Option
Champlin, MN
04.2022 - 06.2023
- Amazon Business
- Located retail merchandise
- Listed and packed products
- Shipping
Customer Service Advocate
Target
Champlin, MN
08.2020 - 07.2022
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Completed opening and closing functions to meet operational needs.
Education
OTD - Occupational Therapy
St. Catherine University
Saint Paul, MN08-2029
Bachelor of Science - Kinesiology And Health
Iowa State University
Ames, IA05-2026
High School Diploma -
Champlin Park High School
Brooklyn Park, MN06-2022
Timeline
Advanced Plasma Center Technician (Phlebotomist)
Biolife Plasma Services
08.2023 - Current
Barback
Topgolf
05.2023 - 08.2023
Office Assistant
Midwest Option
04.2022 - 06.2023
Customer Service Advocate
Target
08.2020 - 07.2022
OTD - Occupational Therapy
St. Catherine University
Bachelor of Science - Kinesiology And Health
Iowa State University
High School Diploma -
Champlin Park High School
Certifications
- CPR/AED Certified, American Red Cross, Expires Feb. 2027