Ava Paul
Belleville,IL
Summary
The ability to build and maintain strong customer relationships has been the key to my success. Track records in sales and service has been recognized by a consistent increase in sales. My happy and enthusiastic personality has been key in developing costumer and team relationships.
Overview
3
3
years of professional experience
Work History
Bartender
No-Jack's
Smithton, IL
10.2022 - Current
- Developed and maintained relationships with customers to ensure their satisfaction
- Planned and coordinated special events to boost customer traffic and profits.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Created new drink recipes and menus to meet customer preferences while optimizing profitability.
- Analyzed customer feedback to improve products and services.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Pharmacy Technician
Medicine Express Pharmacy
Belleville, IL
09.2021 - 10.2022
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Assisted in training new employees on pharmacy procedures.
- Controlled a SynMed; a state-of-the art pharmacy automation system for preparing single and multi dose blister packs.
Barista
Dunkin' Donuts
Fairview Heights, IL
07.2020 - 07.2022
- Processed payments from customers and reviewed reports using POS system
- Had extensive knowledge on menu items and other questions customers had in order to provide customers the best experience.
- Provided excellent customer service to ensure satisfaction.
- Prepared orders quickly and accurately according to customer specifications, created special menu items accordions to customers likes to draw in business.
- Maintained friendly working environment for both customers and coworkers, as well as training new employees.
Education
High School Diploma -
Belleville West High School
Belleville, IL05.2022
Business Management
Southwestern Illinois College
Belleville, ILSkills
- Customer Service
- Problem Solving
- Fast Learner
- Energetic and Motivated
- Innovative
- MS Windows Proficient
- MS Word Proficients
- Positive Teamwork and Collaboration
- Oral and Written Communications
- Able to operate a Synmed
Affiliations
- Belleville West Varsity Lacrosse- 4 years
- Belleville West Bass Fishing Team
- FCA (Fellowship of Christian Athletes)
- Art
- Writing
- Reading
- Public Speaking
Timeline
Bartender
No-Jack's
10.2022 - Current
Pharmacy Technician
Medicine Express Pharmacy
09.2021 - 10.2022
Barista
Dunkin' Donuts
07.2020 - 07.2022
High School Diploma -
Belleville West High School
Business Management
Southwestern Illinois College