- Team Sports
- Playing Sports
- Outdoor Recreation
- Music
- Crafting and DIY Projects
- Drawing and Painting
- Animal Care
- Personal Development and Self-Improvement
- I enjoy helping others and giving back to the community
Ava Peabody
Wilbraham,MA
Summary
Efficient and detail-oriented professional with experience in the customer service industry. Skilled in effective multitasking and training new team members, ensuring smooth operations and exceptional guest experiences.
Overview
3
3
years of professional experience
Work History
Dog Caretaker
Wag! Dog Walking
Massachusetts
03.2026 - Current
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Walking dogs to help improve their overall health
Hostess
Mae's Pizzeria
Granby, MA
11.2022 - Current
- Attentive customer service to make people want to come back
- Collaborated with kitchen staff to ensure timely food delivery and minimize any potential mistakes
- Trained new team members on hostess procedures and restaurant policies.
- Clean and stock at the start of my shift as well as the end
- Resolved guest concerns promptly, maintaining professionalism under pressure.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and bagging food.
Education
High School Diploma - Physical Education
Westfield State University
Westfield, MA05-2029
High School Diploma -
Minnechaug Regional High School
Wilbraham, MA06-2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Upselling
- Detail-oriented
- Guest complaint resolution
- Item promotion
- Ordering procedures
- Hospitality and accommodation
Interests
Timeline
Dog Caretaker
Wag! Dog Walking
03.2026 - Current
Hostess
Mae's Pizzeria
11.2022 - Current
High School Diploma - Physical Education
Westfield State University
High School Diploma -
Minnechaug Regional High School