Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Petro

Summary

Dynamic Team Leader Manager at Chick-fil-A with a proven track record in enhancing customer confidence and resolving service issues. Expert in food safety regulations and effective communication, driving team productivity and aligning departmental goals with strategic vision. Committed to fostering a high-performance culture through coaching and development.

Overview

2
2
years of professional experience

Work History

Team Leader Manager

Chick-fil-A
11.2023 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
  • Evaluated produce products to check conformance with food safety standards.
  • Ensured food safety standards were met by adhering to proper storage, handling, and sanitation procedures.

Education

Associate of Applied Science - Interdisciplinary Studies

Central Texas College
Killeen, TX
05-2025

Skills

  • Customer focus
  • Workload management
  • Food safety expertise
  • Food safety inspections
  • Food safety regulations
  • Food safety procedures
  • Problem resolution
  • Customer service
  • Workforce management
  • Performance evaluations
  • Product management
  • Business development

Timeline

Team Leader Manager

Chick-fil-A
11.2023 - Current

Associate of Applied Science - Interdisciplinary Studies

Central Texas College

Similar Profiles

CREATE PROFILE