Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

AVA PODBOY

San Francisco,CA

Summary

Results-driven administrative and operations support professional with a track record of enhancing efficiency through effective coordination of cross-departmental projects. Proven ability to streamline communication processes and manage multiple tasks under tight deadlines, contributing to improved team productivity and project success.

Overview

8
8
years of professional experience

Work History

Operations and Events Assistant

Little Wishes
10.2025 - Current
  • Coordinated operations and project activities across departments to support team objectives.
  • Assisted management in key areas of business operations to enhance overall effectiveness.
  • Collaborated with staff to streamline communication processes, improving overall efficiency.
  • Multitasked under tight deadlines to expedite project completion and meet critical timelines.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Server

Mac's
Fairfax, California
08.2025 - Current
  • Delivered friendly and efficient service to customers in a fast-paced, high-volume environment.
  • Provided exceptional customer service, ensuring satisfaction and prompt resolution of issues.
  • Addressed customer concerns effectively, resulting in a 15% increase in repeat business over six months.
  • Coordinated with staff to ensure smooth operations, manage stock, and organize dining areas for optimal customer experience.
  • Processed food and drink orders using POS systems, accurately handling cash, credit, and split transactions to maintain efficient service.

Childcare provider

Private Care
02.2018 - Current
  • Provided attentive and reliable care for children aged 2 months to 15 years, ensuring their safety, well-being, and development in various settings.
  • Successfully managed daily routines, coordinating meal preparation, school transportation, homework assistance, and bedtime schedules.
  • Collaborated with parents to ensure consistency in routines, behavioral expectations, and developmental goals, enhancing child development.
  • Cultivated strong relationships with families through regular updates on child progress, fostering trust and open communication.

Hostess

Marinitas
06.2022 - 12.2024
  • Managed waitlists and reservations to enhance table turnover and minimize guest wait times.
  • Greeted and seated guests, fostering a welcoming dining atmosphere that encouraged repeat visits.
  • Collaborated with servers to communicate guest preferences and special requests.
  • Trained new staff on customer service standards and restaurant policies, improving overall team performance.

Club Member

Women in Business
02.2022 - 06.2024
  • Developed leadership, collaboration, and time management skills through active participation in club activities.
  • Acquired practical insights into team collaboration and problem-solving, enhancing readiness for future internships and job opportunities.
  • Assisted team members with respect and friendliness, fostering a supportive team environment.

Intern

Sustainable Fairfax
08.2020 - 06.2022
  • Selected for an internship at Sustainable Fairfax, a local organization dedicated to promoting sustainability and encouraging an environmentally conscious mindset in everyday life during my senior year of high school.
  • Researched and developed engaging content for weekly meetings, managed social media platforms, created infographics, and conducted outreach to connect with others interested in sustainability.
  • Supported community outreach initiatives promoting environmental sustainability.
  • Assisted in organizing workshops focused on eco-friendly practices.
  • Conducted research on local environmental issues and solutions.

Store Employee

Curate Studio
09.2020 - 06.2021
  • Enhanced product visibility by stocking shelves with merchandise and maintaining organized displays.
  • Tracked inventory and performed cycle counts to ensure accurate records.
  • Assisted owner in operations at Curate Studio by managing inventory, logging data, coordinating advertising efforts, and driving merchandise sales.
  • Curated content for store's social media accounts to engage customers and promote products effectively.

Founder

Little Wishes club- Archie Williams High School
12.2018 - 06.2020
  • Founded club inspired by local Little Wishes Organization to create joyful experiences for hospitalized children.
  • Established a community platform for students to express their wishes and aspirations.
  • Organized events and activities to foster student engagement and connection.
  • Developed partnerships with local businesses to support club initiatives and events.

Education

Associate of Arts - Design

FIDM, San Francisco
San Francisco, CA

Bachelor of Science - Applied Business And Economics

University of Oregon
Eugene, OR

Skills

  • Event coordination
  • CRM tools
  • Google Workspace
  • Customer Service
  • Time Management
  • Organization
  • Data analysis
  • Critical thinking
  • Adaptability
  • Team collaboration
  • Communication
  • Leadership

Languages

English
Professional
Spanish
Limited

Timeline

Operations and Events Assistant

Little Wishes
10.2025 - Current

Server

Mac's
08.2025 - Current

Hostess

Marinitas
06.2022 - 12.2024

Club Member

Women in Business
02.2022 - 06.2024

Store Employee

Curate Studio
09.2020 - 06.2021

Intern

Sustainable Fairfax
08.2020 - 06.2022

Founder

Little Wishes club- Archie Williams High School
12.2018 - 06.2020

Childcare provider

Private Care
02.2018 - Current

Associate of Arts - Design

FIDM, San Francisco

Bachelor of Science - Applied Business And Economics

University of Oregon

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AVA PODBOY