Summary
Overview
Work History
Education
Skills
Timeline
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Ava Purviance

Ankeny

Summary

Dynamic hospitality professional with a proven track record at Portofino's Italian Restaurant, excelling in customer service and strong multitasking. Recognized for enhancing guest experiences through attention to detail and effective team collaboration, while maintaining high service standards even in high-pressure environments. Committed to fostering positive relationships and ensuring satisfaction.

Overview

2
2
years of professional experience

Work History

Waitress

Portofino's Italian Restaraunt
08.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Dining Hall Employee

Center Grove Orchard
09.2023 - 09.2024
  • Demonstrated flexibility by working various shift schedules including weekends and holidays as needed to meet business demands.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for customers.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for guests.
  • Trained new employees on proper procedures, fostering a positive work culture focused on collaboration and continuous improvement.

Pet Handler

Dogs Inn
01.2024 - 08.2024


  • Developed strong bonds with pets, resulting in repeat clientele and positive word-of-mouth referrals.
  • Administered medications as prescribed by veterinarians, ensuring proper dosages and timely administration for optimal health results.
  • Improved pet owner satisfaction by providing personalized care and attention to their pets during handling sessions.
  • Ensured pet safety and comfort by meticulously following handling guidelines and protocols.

Education

No Degree -

Ankeny Centennial
Ankeny, IA
05-2026

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Order taking

Timeline

Pet Handler

Dogs Inn
01.2024 - 08.2024

Dining Hall Employee

Center Grove Orchard
09.2023 - 09.2024

Waitress

Portofino's Italian Restaraunt
08.2023 - Current

No Degree -

Ankeny Centennial

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Ava Purviance