Ava Riedy
Summary
Resourceful and personable worker with experience in customer service, food handling, and internal support. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. History of enthusiastic dedication to assigned responsibilities, committed to supporting the team and company at large.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant
Grand Rapids Community College
10.2023 - Current
- Enhanced office efficiency by managing appointments, and organizing files
- Streamlined communication between students and staff members by organizing and answering queries through email, phone, or text messaging services as well as online or in-person appointments.
- Expedited document processing with accurate data entry and filing.
- Increased student satisfaction by providing professional and courteous front desk support.
- Provided campus tours catered to incoming students
- Acted as a student panelist and presenter in informative conferences sharing and marketing my experiences at the college to large groups of prospective students
Support Staff Member
The Little Bird Restaurant
08.2022 - Current
- Enhanced customer satisfaction by providing efficient and timely service to customers.
- Efficient and thorough cleaning of high traffic areas, including bussing tables, washing and polishing glassware and silverware, and mopping and buffing floors.
- Provided food expedition services and quality control to our unique artisanal farm-to-table dishes.
Intern
CVS Pharmacy
07.2022 - 08.2022
- Enhanced internal productivity by assisting with project coordination and providing ongoing support to the pharmacy team.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Associate of Arts - Cultural Anthropology
Grand Rapids Community College
Grand Rapids, MI04.2026
High School Diploma -
City High School
Grand Rapids, MI05.2023
Skills
- Customer Service
- Proofreading
- Meticulous attention to detail
- Positive Attitude
- Dedicated Team Player
- Issue Resolution
- Professional and mature
- Valid Driver's License
- Analytical Skills
- Customer Satisfaction
- Valid Michigan Food Handling Card
Certification
Michigan Food Handler's Certificate - 2024-2027
References
Ashlee Mishler
Director of the Grand Rapids Promise Zone Scholarship at Grand Rapids Community College
(616)234-4321
AshleeMishler@grcc.edu
Magi Morris
Manager at The Little Bird
(269)207-7802
Magi4509@gmail.com
Lena Barkley
Organizer and supervisor of the CVS Pathways To Healthcare internship
(313)614-9331
Lena.Barkley@cvshealth.com
Timeline
Office Assistant
Grand Rapids Community College
10.2023 - Current
Support Staff Member
The Little Bird Restaurant
08.2022 - Current
Intern
CVS Pharmacy
07.2022 - 08.2022
Associate of Arts - Cultural Anthropology
Grand Rapids Community College
High School Diploma -
City High School