Ava Riedy
Summary
Resourceful and personable worker with experience in customer service, food handling, and internal support. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. History of enthusiastic dedication to assigned responsibilities, committed to supporting the team and company at large.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant
Grand Rapids Community College
Grand Rapids, MI
10.2023 - Current
- Enhanced office efficiency by managing appointments, and organizing files
- Streamlined communication between students and staff members by organizing and answering queries through email, phone, or text messaging services as well as online or in-person appointments.
- Expedited document processing with accurate data entry and filing.
- Increased student satisfaction by providing professional and courteous front desk support.
- Provided campus tours catered to incoming students
- Acted as a student panelist and presenter in informative conferences sharing and marketing my experiences at the college to large groups of prospective students
Support Staff Member
The Little Bird Restaurant
Grand Rapids, MI
08.2022 - Current
- Enhanced customer satisfaction by providing efficient and timely service to customers.
- Efficient and thorough cleaning of high traffic areas, including bussing tables, washing and polishing glassware and silverware, and mopping and buffing floors.
- Provided food expedition services and quality control to our unique artisanal farm-to-table dishes.
Intern
CVS Pharmacy
Grand Rapids, MI
07.2022 - 08.2022
- Enhanced internal productivity by assisting with project coordination and providing ongoing support to the pharmacy team.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Associate of Arts - Cultural Anthropology
Grand Rapids Community College
Grand Rapids, MI04.2026
High School Diploma -
City High School
Grand Rapids, MI05.2023
Skills
- Customer Service
- Proofreading
- Meticulous attention to detail
- Positive Attitude
- Dedicated Team Player
- Issue Resolution
- Professional and mature
- Valid Driver's License
- Analytical Skills
- Customer Satisfaction
- Valid Michigan Food Handling Card
Certification
Michigan Food Handler's Certificate - 2024-2027
References
Ashlee Mishler
Director of the Grand Rapids Promise Zone Scholarship at Grand Rapids Community College
(616)234-4321
AshleeMishler@grcc.edu
Magi Morris
Manager at The Little Bird
(269)207-7802
Magi4509@gmail.com
Lena Barkley
Organizer and supervisor of the CVS Pathways To Healthcare internship
(313)614-9331
Lena.Barkley@cvshealth.com
Timeline
Office Assistant
Grand Rapids Community College
10.2023 - Current
Support Staff Member
The Little Bird Restaurant
08.2022 - Current
Intern
CVS Pharmacy
07.2022 - 08.2022
Associate of Arts - Cultural Anthropology
Grand Rapids Community College
High School Diploma -
City High School