AVA RIENHOLTZ
Pittsford,NY
Summary
Motivated Business Management student seeking internship in Human Resources to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
2
2
years of professional experience
Work History
Restaurant Co-Manager
Red Geranium Coffee Cottage
Cape Vincent, NY
05.2023 - 08.2023
- Trained, and supervised staff
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
- Reconciled cash and credit card transactions to maintain accurate records
- Correctly calculated inventories and ordered appropriate supplies
- Developed, implemented, and managed business plans to promote profitable food and beverage sales
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Oversaw food preparation and monitored safety protocols
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potential heavy fines
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Brand Associate
Hollister.Co
Rochester, NY
10.2021 - 11.2022
- Processed cashier transactions quickly and accurately, driving brand loyalty programs
- Placed styles, sizes, and colors of product sales floor to maintain availability for customers
- Engaged, educated, and befriended customers to deliver amazing shopping experience
- Assisted with daily opening and closing tasks to maintain a clean, neat, and professional store
- Completed floor sets, filled floor, and rang up customers
- Drove sales and service using suggestive selling techniques and observing non-verbal cues
- Arranged new merchandise with signage and appealing displays to encourage customer sales
- Achieved daily sales goal by cross-selling and promoting additional products and services.
Education
Bachelor of Science in Business Administration - Management, Management and Entrepreneurship
Haslam College of Business, The University of Tennessee, Knoxville
05.2026
Skills
- Effective Leadership
- Food Safety Knowledge
- Recruitment
- Restaurant Operations Management
- Customer Engagement
- Staff Management
- Adaptable
- Organization and Prioritization
Activities
- Zeta Tau Alpha, Zeta Chapter, 08/2022, Present, Served on the "New Member Committee" in which I assisted in planning, organizing, and preparing events for Bid Day, Recruited 138 young women to join zeta chapter by demonstrating our core values, service, and leadership
- The Walk, 01/2023, Present, Served on host team for the church service, Responsible for welcoming people into the church by using my friendly and positive attitude
Volunteer Experience
- Smokey's Closet, Organized stock and created displays for products, Engaged with customers with a positive and welcoming attitude, Responsible for cashing out customers
- Pittsford Food Cupboard, Organized and restocked products, Responsible for assisting customers in carrying groceries to their vehicles, Greeted customers with a warm and friendly attitude
References
References available upon request.
Timeline
Restaurant Co-Manager
Red Geranium Coffee Cottage
05.2023 - 08.2023
Brand Associate
Hollister.Co
10.2021 - 11.2022
Bachelor of Science in Business Administration - Management, Management and Entrepreneurship
Haslam College of Business, The University of Tennessee, Knoxville
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