Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hildarys Gomez

Oklahoma City,OK

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

11
11
years of professional experience

Work History

Restaurant Co-Manager

Little Caesars
Oklahoma City, OK
02.2019 - Current
  • Assisted the Restaurant Manager in supervising staff and providing training when necessary.
  • Managed daily operations, including scheduling shifts and assigning tasks to employees.
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Conducted weekly inventory of supplies and food items.
  • Reviewed customer feedback surveys to identify areas of improvement for service quality.
  • Maintained accurate records of all transactions, including employee hours worked and orders placed by customers.
  • Resolved customer complaints promptly and professionally.
  • Recruited, interviewed, hired, trained, evaluated, and disciplined staff members.

Waitress Trainee

San Marcos
Oklahoma City, OK
05.2022 - 06.2023
  • Greeted customers and provided menus.
  • Assisted with food preparation tasks as requested by the head chef.
  • Checked that all orders were accurate before delivering to customers.

Assistant Manager

McDonald's
Oklahoma City, OK
03.2014 - 03.2018
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.

Education

GED -

Pbro. Isaias Ojeda Blanco
Venezuela
06-2012

Skills

  • Food safety knowledge
  • Operational Efficiency
  • Effective Leadership
  • Labor Management
  • Scheduling expertise
  • Menu development
  • Team Management
  • Customer Engagement
  • Full service restaurant background
  • Regulatory Compliance

Languages

English
Professional
Spanish
Professional

Timeline

Waitress Trainee

San Marcos
05.2022 - 06.2023

Restaurant Co-Manager

Little Caesars
02.2019 - Current

Assistant Manager

McDonald's
03.2014 - 03.2018

GED -

Pbro. Isaias Ojeda Blanco

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Hildarys Gomez