Ava Rivas
Fort Worth
Summary
Dynamic and detail-oriented professional with a proven track record, excelling in inventory management and visual merchandising. Leveraging advanced communication skills and sales expertise, I foster strong customer relationships and enhance brand awareness, driving repeat business and ensuring product availability in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Retail Sales Team Lead
James Avery
Hurst, TX
04.2026 - Current
- Implemented visual merchandising standards, resulting in improved customer experience and increased sales visibility.
- Streamlined checkout processes, enhancing efficiency and reducing customer wait times during peak hours.
- Resolved customer inquiries and issues promptly, ensuring high satisfaction rates and loyalty through exceptional service delivery.
- Launched successful seasonal sale events that generated heightened interest from customers while maintaining adequate profit margins on discounted items.
- Oversaw daily cash management, ensuring accurate accounting and minimizing discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Style Team Member
Target
Fort Worth, TX
11.2024 - Current
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Contributed to a positive work environment through strong communication skills and teamwork efforts.
- Improved visual merchandising standards by creating compelling displays that showcased current trends and styles.
- Facilitated smooth transactions at the cash register, ensuring accuracy in payment processing while providing friendly service to each customer.
Sales Associate
James Avery
Lake Worth, TX
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
Associate of Arts - General Studies
Tarrant County College
Fort Worth05-2025
High School Diploma -
Lake Worth High School
Fort Worth05-2023
Skills
- Store operations
- POS system operation
- Customer service
- Multitasking and organization
- Brand awareness
- Quick learner
- Merchandise display
Timeline
Retail Sales Team Lead
James Avery
04.2026 - Current
Style Team Member
Target
11.2024 - Current
Sales Associate
James Avery
11.2023 - Current
High School Diploma -
Lake Worth High School
Associate of Arts - General Studies
Tarrant County College