Ava Robinson
Beltsville,MD
Summary
Highly motivated and enthusiastic individual possessing a genuine passion for providing exceptional customer service and ensuring customer satisfaction. Eager to leverage excellent communication skills, adaptability, and a positive attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Walmart
03.2023 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Team Member
Whole Foods Market
02.2022 - 02.2023
- Demonstrated exceptional customer service skills by assisting customers with their inquiries, providing product recommendations, and ensuring a positive shopping experience.
- Collaborated effectively with team members to maintain a well-organized and clean store environment, including stocking shelves, rotating inventory, and ensuring product availability.
- Displayed strong communication skills by effectively relaying information to customers and team members, resolving any concerns or issues promptly and professionally.
Personal Shopper/Retail Sales Associate
Amazon
05.2020 - 07.2021
- Exemplified exceptional attentiveness, providing personalized assistance to customers as a Personal Shopper. Actively listened to their preferences and requirements, ensuring a tailored shopping experience.
- Cultivated a friendly and approachable demeanor, fostering a welcoming atmosphere for customers. Utilized amiability and warmth to establish rapport, making customers feel comfortable and valued throughout their shopping journey.
- Utilized effective communication skills to understand and address customer needs. Actively engaged in conversations, offering knowledgeable recommendations and providing clear and concise product information to facilitate informed purchasing decisions.
Education
Bachelor of Arts - Liberal Studies- Pre Law
North Carolina A & T State University
Greensboro, NC05.2023
Skills
- Exceptional Customer Service
- Clear Communication
- Adaptability and Flexibility
- Crisis Management and Emergency Response
- Problem Solving
Certification
First Aid/CPR/AED Certificate
Timeline
Team Member
Walmart
03.2023 - 05.2023
Team Member
Whole Foods Market
02.2022 - 02.2023
Personal Shopper/Retail Sales Associate
Amazon
05.2020 - 07.2021
Bachelor of Arts - Liberal Studies- Pre Law
North Carolina A & T State University