Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ava Rooney

Medford,NJ

Summary

Accelerated Nursing Student at Thomas Jefferson University, graduating in May 2027. Experienced with patient care, medical procedures, and clinical support. Utilizes strong communication and organizational skills to enhance patient outcomes and ensure efficient operations. Knowledge of healthcare protocols and teamwork dynamics fosters collaborative and productive environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

The Foot and Ankle Group
05.2024 - 05.2025
  • Administered patient care, including vital signs monitoring and medical history documentation.
  • Assisted physicians with examinations and procedures, ensuring patient comfort and safety.
  • Coordinated appointment scheduling, optimizing clinic workflow and reducing wait times.
  • Managed electronic health records, ensuring accuracy and compliance with regulations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Customer Service Associate

Suede Salon & Spa
09.2016 - 05.2024
  • Manage client appointments for over 100 employees, answer phone calls, check clients in for their appointments as well as checking them out and ensuring wonderful experiences for every visit
  • Interface with clients in person and on the phone.
  • Promoted to lead trainer for new employees on operating software platform as well as company policies and procedures.
  • Promote available products and services to customers.
  • Handle payment issues and resolve disputes properly.
  • Respond to customer requests, offering excellent support and tailored recommendations to address interests or needs.

Education

Bachelor of Science - Nursing

Thomas Jefferson University
Philadelphia, PA
05-2027

Bachelor of Arts - Health Sciences, Healthcare Ethics

St. Josephs University
05.2024

Skills

  • Exceptional verbal and written communication
  • Experienced in critical thinking
  • Time management
  • Teamwork
  • Leadership
  • Organization and Efficiency
  • Visitor Check-In
  • Reminder Calls
  • Appointment Booking

Accomplishments

Bishop Eustace Preparatory School

  • Active in community service and spent 4 hours per week volunteering with children at Voorhees Pediatric Facility. Gained experience playing, reading, spending time comforting babies or giving one on one interaction to sick children.
  • Campus ministry leader which led community service outings to the Ronald McDonald House to provide meals and lead various activities with patients and families throughout their stay.

Saint Joseph's University

  • Member of the Phi Sigma Sigma sorority
  • Elected as the Sisterhood Committee chair(Spring 2021-Fall 2022): Held bi-weekly meetings with peers focusing on community involvement.
  • Sisterhood Development Chair: Focused on New Member Education for the newest sisters in Phi Sigma Sigma. Weekly meetings are held with new members to teach them about the values, morals, and fundamentals of being in the sorority.
  • Organized events such as movie nights, social events, retreats, and a sendoff brunch for the senior class.
  • Student Volunteer at the University Health Center: Take vital signs for patients, clean/stock rooms, COVID-19/Strep/Influenza Testing
  • One of eighteen Medical Ethics students selected to attend a week long trip to Costa Rica to work with those in need, tour healthcare settings, and learn about healthcare in a different country.

Certification

  • Basic Life Support
  • Medical Assistant

Timeline

Medical Assistant

The Foot and Ankle Group
05.2024 - 05.2025

Customer Service Associate

Suede Salon & Spa
09.2016 - 05.2024

Bachelor of Arts - Health Sciences, Healthcare Ethics

St. Josephs University

Bachelor of Science - Nursing

Thomas Jefferson University