AVA ROSE
Seminole,FL
Overview
9
9
years of professional experience
Work History
INBOUND SALES REPRESENTATIVE
Spectrum Communications
Largo, FLORIDA
12.2025 - 03.2026
- Excellent problem solving skills combined with creative thinking capabilities.
- Ability to analyze customer feedback to improve product offerings and increase satisfaction levels.
- Highly organized with exceptional attention to detail.
- Developed strategies for upselling and cross-selling products and services.
- Strong communication skills with the ability to explain complex concepts in easy-to-understand terms.
- Provided superior customer service by responding promptly to inquiries from clients.
MIXOLOGIST AND BARISTA
Pana Kava Java
Kenneth City, FLORIDA
08.2025 - 11.2025
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Provided efficient and courteous service to customers at all times.
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
MIXOLOGIST AND BARISTA
Mai Kai Kava
Gainesville, FL
04.2023 - 07.2025
- Developed and implemented new cocktail menu, while upselling and promoting new creations.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed.
- Had contact with Distributors to place restock orders as needed.
- Ensured compliance with all health and safety regulations related to bar operations.
- Organized and executed themed nights and promotional events to attract new customers.
- Managed cash handling procedures accurately, minimizing discrepancies and ensuring financial integrity of the bar's operations.
- Collaborated with management to develop strategies for upselling.
- Maintained cleanliness of the bar area at all times according to sanitation standards.
MIXOLOGIST AND BARISTA
Driftwood Kava and Roastery
Seminole, FL
04.2019 - 04.2021
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew.
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction.
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly.
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks.
- Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients.
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience.
- Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols.
- Handled cash transactions accurately while following company policies regarding cash handling procedures.
- Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly.
- Maintained knowledge of current industry trends related to specialty coffees and shared this information with customers when appropriate.
BARTENDER
Iberian Rooster
Saint Petersburg, FL
09.2020 - 02.2021
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment.
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
- Efficiently handled cash transactions and accurately processed payments using POS system.
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar.
- Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits.
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs.
SERVER
Applebee's
Largo, FL
08.2017 - 04.2019
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Memorized menu to help diners make informed meal choices.
Timeline
INBOUND SALES REPRESENTATIVE
Spectrum Communications
12.2025 - 03.2026
MIXOLOGIST AND BARISTA
Pana Kava Java
08.2025 - 11.2025
MIXOLOGIST AND BARISTA
Mai Kai Kava
04.2023 - 07.2025
BARTENDER
Iberian Rooster
09.2020 - 02.2021
MIXOLOGIST AND BARISTA
Driftwood Kava and Roastery
04.2019 - 04.2021
SERVER
Applebee's
08.2017 - 04.2019