Eugene Oh

• Answer inbound calls from customers inquiring about new internet, cable television or phone/cell phone services or answer inbound calls from existing customers who wanted to change current services.
• Meet or exceed daily sales quota to continue working from home.
• Assist new hires with sales process and CRM (salesforce).
• Attend meetings via zoom and go over new updates or sales training.
• Memorized scripts to achieve easy conversational flow in interactions with potential customers.
• Worked with multiple means of communication within fast-paced environment.

• My job as a solar consultant was to mainly sell whole home solar systems to potential clients by cold calling, door to door knocking, or by warm company leads.
• Explain to customers how the solar system works and how it can benefit them.
• Create a taylor made solution for their specific energy usage.
• Review contract with customer and answer any questions they may have, close deal.
• Arrange all paperwork needed to submit to the electric company and wait for approval.
• Follow up with customer and inform them of any updates.
• Visit installation site the day of installation and make sure everything is in sync with customer expectations.

• Go door to door and offer a solar solution to their energy consumption.
• Create flyers and business cards for marketing and advertising campaigns.
• Visit appointments created by self generated or company leads and go over full solar presentation.
• Answer any questions customers may have about residential solar.
• Go over solar contract with customer and close the deal.
• Organize all paperwork to submit to electric company for approval.
• Follow up with customer and give them updates about the approval process and installation date.
• Visit site/home on the day of installation and make sure all customers expectations are met.

Further work history available upon request.