Dorian Vereen
Sales
Tampa,FL
Summary
Culinary (FOH, BOH, kitchen manager) and Specialty Pharmaceuticals Shipping professional with 10 years combined experience. In both industries, have led initiatives resulting in increased revenues and guest/client retention.
Overview
2027
2027
years of professional experience
Work History
Inbound Sales Representative
Spectrum
- Oversaw inbound customer inquiries to assess needs and recommend suitable products.
- Utilized CRM software to track customer interactions and sales progress.
- Provided product information and resolved issues to enhance customer satisfaction.
- Collaborated with team members to refine sales strategies based on market trends.
Marketing Specialist
Wyndham Vacation Ownership
Tampa, FL
2026 - Current
- Developed and implemented targeted marketing campaigns to enhance brand awareness and customer engagement.
- Evaluated market trends and consumer behavior to drive strategic marketing initiatives.
- Collaborated with cross-functional teams to optimize digital marketing strategies and improve lead generation.
- Face to face with clients
Business Advisor
Frontier Communications
Tampa, FL
2024 - 2026
- Advised clients on telecommunications solutions to enhance operational efficiency.
- Conducted market analysis to identify trends and opportunities for business growth.
- Collaborated with cross-functional teams to develop tailored strategies for customer engagement.
- Provided training and support on product offerings to improve customer satisfaction rates.
- Developed and maintained relationships with key stakeholders to drive strategic partnerships.
- Analyzed customer feedback to refine service delivery and product recommendations.
Education
Music Business & Performance
International Academy of Art & Design
Tampa01.2006
Skills
Inbound sales
High-volume call centers
Goal oriented
Customer relationship building
Email communication
Relationship building
Data entry skills
Quality control procedures
Product knowledge
Lead qualification
Sales reporting
Brand awareness
Inbound call management
Pipeline management
Quality assurance standards
Cold calling
Performance metrics
Closing skills
Persuasive communication
Lead generation
CRM software
Call handling
High-energy sales tactics
Closing sales
Direct selling
Positive attitude
Teamwork
Teamwork and collaboration
Quick thinking
Customer service
Problem-solving
Time management
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Effective communication
Team leadership
Customer engagement
Inbound and outbound calls
Accomplishments
- RESTAURANT SALES: As a Server - fully equipped with the finesse to effectively communicate with a variety of guests - increased restaurant daily revenues 15-20% per check - consistently exceeding daily server sales goals by up-selling appetizers, specialty beverages and desserts and focusing on selling highest gross profit menu items.
RECOGNITION & ENDORSEMENTS
- Problem Analyst/Solver
- Strategic Planner
- Cross-functional Team Leader
- Strategic Project Manager
- Production Manager
Timeline
Music Business & Performance
International Academy of Art & Design
Inbound Sales Representative
Spectrum
Marketing Specialist
Wyndham Vacation Ownership
2026 - Current
Business Advisor
Frontier Communications
2024 - 2026