Herman Cruz
Dallas
Summary
Sales professional with a track record of rapid ramp-up, consistent quota attainment, and cross-functional execution in fast-paced, technology-driven environments. Currently exceeding quota at Intuit QuickBooks as an Inbound Sales Representative, having hit 110% in my first full month on the phones. My background spans full-cycle sales, client success, business operations, and executive-facing account management. I'm known for being highly coachable — I implement feedback immediately and my numbers reflect it. Motivated by roles that demand ownership, analytical thinking, and the ability to drive measurable outcomes.
Overview
5
5
years of professional experience
Work History
Inbound Sales Representative
Intuit QuickBooks
04.2026 - Current
- Achieved 110% of quota in first full month independently on the phones, after completing a structured onboarding and training period — demonstrating rapid product mastery and immediate sales effectiveness.
- Consistently paced at or above weekly quota targets, with standout weeks exceeding expectations, reflecting strong pipeline discipline and prioritization under volume.
- Recognized by management for exceptional adaptability and the ability to absorb and immediately apply coaching — translating feedback into measurable performance improvements in real time.
- Conduct consultative inbound sales conversations for QuickBooks products, identifying customer needs, overcoming objections, and closing with precision in a high-velocity call environment.
Business Review Coordinator
ClearGov
04.2025 - 01.2026
- Engaged C-suite and senior public-sector executives to propose product upgrades and capture strategic feedback, consistently exceeding outreach volume targets.
- Served as a cross-functional liaison between Sales, Client Success, Operations, and Leadership to align stakeholders on account priorities and drive outcomes.
- Analyzed customer engagement data and operational metrics to surface risks, identify upsell opportunities, and inform follow-up strategy.
- Developed executive-facing business review materials to support informed decision-making and account planning at the leadership level.
- Documented client interactions and built structured action item logs to ensure accountability and customer satisfaction across the portfolio.
Sales Development Representative
ClearGov
03.2022 - 04.2025
- Qualified inbound and outbound opportunities through structured discovery conversations, contributing directly to pipeline growth and revenue outcomes.
- Partnered closely with Account Executives on territory planning, account research, and pipeline development to accelerate deal velocity.
- Engaged public-sector stakeholders to understand operational needs, budget cycles, and decision-making hierarchies in a complex B2G sales environment.
- Maintained and verified Salesforce CRM data to support accurate forecasting and pipeline visibility across the sales organization.
- Contributed to cross-functional initiatives focused on improving lead quality, sales messaging, and overall pipeline efficiency.
Account Executive
Yelp
10.2021 - 03.2022
- Owned the full sales cycle for SMB and mid-market accounts — from prospecting and discovery through negotiation and close — in a high-volume, competitive environment.
- Managed an active book of business while tracking pipeline performance, forecasting results, and prioritizing high-value opportunities.
- Conducted consultative conversations centered on business operations, financial drivers, and growth objectives to position solutions effectively.
- Built lasting client relationships through consistent follow-through, reliable communication, and a solutions-first mindset.
Education
Bachelor of Business Administration - Finance
Texas A&M International University
08.2021
Skills
- Inbound & Outbound Sales
- Full-Cycle Sales Execution
- Quota Attainment & Forecasting
- Executive Communication
- Stakeholder Management
- CRM & Operational Rigor
- Cross-functional Collaboration
- Process Improvement
- Coachability & Fast Ramp-Up
- Inbound sales
- High-volume call centers
- Goal oriented
- Customer relationship building
Languages
Fluent in English & Spanish — Spoken & Written
Timeline
Inbound Sales Representative
Intuit QuickBooks
04.2026 - Current
Business Review Coordinator
ClearGov
04.2025 - 01.2026
Sales Development Representative
ClearGov
03.2022 - 04.2025
Account Executive
Yelp
10.2021 - 03.2022
Bachelor of Business Administration - Finance
Texas A&M International University