Ava Rounds
Iowa City,IA
Summary
Dedicated professional with strong customer service skills, known for maintaining organized environments and resolving customer concerns efficiently.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Michaels Craft Store
Coralville, Iowa
01.2025 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Barista
Bread Garden Market
Iowa City, Iowa
08.2024 - 01.2025
- Maintained regular and consistent attendance and punctuality.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
Food Service Worker
Main Street Cafe and Bakery
Ankeny, Iowa
10.2021 - 08.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Education
High School Diploma -
Ankeny Centennial High School
Ankeny Iowa Skills
- Product knowledge
- Customer service
- Customer relationship management
- Team collaboration
- Problem solving
- Adaptability to change
- Effective communication
- Time management
Affiliations
- Women in Business member at the University of Iowa
Timeline
Retail Sales Associate
Michaels Craft Store
01.2025 - Current
Barista
Bread Garden Market
08.2024 - 01.2025
Food Service Worker
Main Street Cafe and Bakery
10.2021 - 08.2024
High School Diploma -
Ankeny Centennial High School