Davan Rivers
Bennettsville,SC
Summary
Versatile Retail and Food Service Professional with expertise in customer service, sales, and inventory management. Demonstrated ability to thrive in fast-paced environments, streamline transactions, and enhance customer satisfaction. Proven skills in animal care, order fulfillment, and collaboration, contributing to efficient operations and positive customer interactions.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Retail Sales Associate
Dollar General
Gibson, NC
09.2024 - 06.2025
- Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
- Promoted current sales, promotions, and loyalty programs to enhance customer experience and drive sales.
- Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
- Operated point-of-sale (POS) system, processed payments, handled returns, and managed customer transactions with efficiency and accuracy.
- Facilitated returns and exchanges by adhering to store policies to ensure customer satisfaction.
- Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
- Promoted a neat shopping environment by maintaining cleanliness and organization of sales floor and stockroom.
- Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
- Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
- Collaborated with team members to achieve sales targets and meet store goals, fostering a positive team environment.
- Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.
Sales Associate
Mercantile on Broad
Rockingham, NC
04.2024 - 09.2024
- Increased sales by processing transactions efficiently, upselling products, and promoting special offers using strong communication skills.
- Boosted sales through efficient transaction processing, upselling, and promoting special offers, enhancing customer engagement.
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained clean and organized store environment by managing animal habitats, aisles, and display areas, contributing to improved customer experience.
- Streamlined inventory management by receiving and stocking merchandise, conducting inventory counts, and monitoring product levels, ensuring product availability.
- Optimized inventory management by receiving and stocking merchandise, conducting inventory counts, and monitoring product levels to prevent stockouts.
- Executed paperwork, recorded data, and handled administrative tasks to facilitate store operations.
- Provided assistance to customers in selecting appropriate products based on their needs. in product selection and provided knowledgeable recommendations.
Picker/Packer
Hanesbrands
Laurel Hill, NC
08.2022 - 12.2022
- Fulfilled customer orders accurately by picking and packing merchandise based on order specifications, ensuring timely delivery.
- Ensured safe work environment by adhering to safety guidelines and regulations in factory conditions.
- Guaranteed product quality by rotating and replenishing stock, conducting quality assurance checks, and minimizing errors.
- Ensured product quality through stock rotation, quality assurance checks, and error reduction.
- Improved operational efficiency by utilizing a number system to streamline productivity processes.
Retail Sales Associate
Big Lots
Laurinburg, NC
11.2021 - 04.2022
- Processed transactions, upsold products, and promoted special offers to enhance customer experience.
- Assisted customers with inquiries and provided product information to foster positive interactions.
- Maintained cleanliness and organization of the store and restrooms.
- Inventory Management: Receiving and stocking merchandise, conducting inventory counts, and monitoring product levels.
- Provided efficient service using POS to enhance customer experience.: Ability to utilize POS to assist a customer in whatever service possible to provide.
Fry Cook
Stanton's BBQ and Fries
McColl, SC
04.2021 - 12.2021
- Service Prep: Maintained kitchen organization and cleanliness, coordinated effectively with kitchen staff to ensure smooth operations.
- Food Preparation: Preparing food using client indications in a timely manner to create a wonderful dining experience.
- Communication: Active listening while in the kitchen and coordinating with the head cook, shorthand form for efficiency.
- Cleaning and Maintenance: Disinfecting and sterilizing all surfaces at close, routine cleaning and maintenance to cooking equipment, dishwasher duties when necessary.
- Communication: Active listening while in the kitchen and coordinating with the head cook, shorthand form for efficiency.
- Assisted customers with orders and provided prompt service during busy periods: Acted as a Waitress when necessary for service.
Education
High school diploma -
Marlboro County High School
Bennettsville, SCSkills
- Retail sales
- Sales techniques
- Customer service
- Retail product knowledge
- Sales promotion
- Cash register
- Cash handling
- POS
- Inventory management
- Stocking
- Order Picking
- Packaging
- Warehouse Experience
- Computer operation
- Administrative Tasks
- Team collaboration
- Teamwork
- Time management
- Merchandising
- Retail mathematics
- Product knowledge
- Assembly
- Product knowledge
Certification
Driver's License, 07/01/20, 07/31/28
Timeline
Retail Sales Associate
Dollar General
09.2024 - 06.2025
Sales Associate
Mercantile on Broad
04.2024 - 09.2024
Picker/Packer
Hanesbrands
08.2022 - 12.2022
Retail Sales Associate
Big Lots
11.2021 - 04.2022
Fry Cook
Stanton's BBQ and Fries
04.2021 - 12.2021
High school diploma -
Marlboro County High School