Ava Sholter
Frederick
Summary
Motivated business student leveraging hands-on customer service experience in fast-paced environments. Proven track record in supporting operations and enhancing customer satisfaction through effective communication and teamwork. Eager to contribute skills in customer service, operations, and business management in a dynamic internship or part-time role.
Overview
5
5
years of professional experience
Work History
Sales Associate
Popcorn House
Frederick
05.2023 - Current
- Guided customers in product selection and successfully upsold specialty items
- Contributed to a positive customer experience leading to repeat business
- Maintained store operations through efficient stocking, effective merchandising, and appealing store presentation
- Operated POS system and maintained accurate inventory counts
Team Member
Rosati’s Pizza
Frederick
12.2021 - 03.2023
- Delivered customer service in fast-paced environment, efficiently handling orders and resolving issues to enhance customer satisfaction
- Coordinated with team members for timely food preparation and delivery, contributing to smooth operations and customer satisfaction
- Processed transactions accurately at cash register, ensuring smooth financial operations and customer experience
- Maintained cleanliness and followed food safety standards
Education
College Sophomore - Business Administration
Towson University
Towson, MarylandSkills
- Sales techniques
- Customer management
- Cash handling
- Customer Service
- Communication
- Time Management
- Teamwork
- Microsoft Office
Timeline
Sales Associate
Popcorn House
05.2023 - Current
Team Member
Rosati’s Pizza
12.2021 - 03.2023
College Sophomore - Business Administration
Towson University