Ava Stoner
Noblesville,IN
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Ice Cream Server /Front of Store /Head Cashier
Nicey Treat
04.2024 - 08.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Ice Cream Server
Handel's Homemade Ice Cream
05.2023 - 09.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Host
Grindstone Public House
02.2023 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
No Degree - Sport Marketing And Management
Indiana University
Bloomington, IN05-2028
High School Diploma -
Guerin Catholic
Noblesville, IN05-2024
Skills
- Customer engagement
- Teamwork
- Patience and empathy
- Customer service
- Cleaning and organization
- Excellent communication
Timeline
Ice Cream Server /Front of Store /Head Cashier
Nicey Treat
04.2024 - 08.2024
Ice Cream Server
Handel's Homemade Ice Cream
05.2023 - 09.2023
Host
Grindstone Public House
02.2023 - 05.2023
No Degree - Sport Marketing And Management
Indiana University
High School Diploma -
Guerin Catholic
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