Ava Suarez
Parsons,TN
Summary
Adaptable Front Office Assistant experienced in delivering exceptional guest service and managing administrative tasks. Enhanced office efficiency by organizing processes and streamlining workflows while effectively communicating, multitasking, and solving problems. Focused on fostering positive relationships with guests and coworkers through prompt assistance and comprehensive support.
Overview
1
1
Language
5
5
years of professional experience
Work History
Front Office Assistant
Appearance Implant and Family Dentistry of Jupiter
Jupiter, Florida
09.2025 - Current
- Greeted patients upon arrival and maintained a welcoming environment.
- Scheduled appointments using dental practice management software efficiently.
- Managed patient records and ensured confidentiality of sensitive information.
- Communicated with insurance companies to verify patient coverage and benefits.
- Resolved customer complaints and billing issues to enhance patient satisfaction.
- Assisted in preparing treatment plans and explained procedures to patients.
- Educated patients on oral health practices and treatment options to promote informed decision-making.
- Maintained accurate financial records and contributed to monthly report preparation for better financial oversight.
- Generated invoices upon completion of customer orders.
Front Office Assistant
Palm beach orthodontics
Palm Beach, Florida
08.2021 - 08.2025
- Greeted patients upon arrival and maintained a welcoming environment.
- Scheduled appointments using dental practice management software efficiently.
- Assisted with insurance verification and explained payment options to patients.
- Managed patient records and ensured confidentiality of sensitive information.
- Maintained cleanliness and organization of the front office area consistently.
Education
Royal Palm Beach High School
Palm Beach, FloridaSkills
- Dental practice management
- appointment scheduling
- insurance verification
- Patient records management
- treatment plan preparation
- Billing management
- time management
- problem solving
Languages
English
Professional
References
References available upon request.
Timeline
Front Office Assistant
Appearance Implant and Family Dentistry of Jupiter
09.2025 - Current
Front Office Assistant
Palm beach orthodontics
08.2021 - 08.2025
Royal Palm Beach High School