Ava Thomas
Conway,SC
Summary
Highly productive and efficient professional in hospitality, known for exceptional customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability to ensure exceptional dining experiences. Seeking flexible part-time employment with a commitment to meeting company needs through consistent practices. Able to work under pressure and adapt to new situations to enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
CEC Entertainment
Chuck E Cheese
Hampton, VA
08.2023 - 07.2024
- Greeted guests upon arrival, offering assistance and advice on menu items.
- Provided attentive service to customers throughout the duration of their visit.
- Assisted in setting up tables for large parties and events.
- Stocked glassware, dishes, utensils, and other supplies necessary for serving.
- Maintained cleanliness of dining area by clearing away dirty dishes and wiping down tables between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Trained new servers on proper customer service techniques, food safety procedures, and restaurant policies.
- Explained daily specials to customers in a friendly manner.
- Took orders from patrons accurately while providing helpful recommendations when requested.
- Delivered food to tables quickly while ensuring accuracy with orders.
- Handled customer complaints professionally in order to maintain a positive atmosphere in the restaurant.
- Interacted with kitchen staff to ensure timely delivery of orders during busy periods.
- Adhered strictly to health codes regarding proper storage, handling, preparation, and presentation of food products.
- Answered questions about menu items or special promotions accurately.
- Demonstrated excellent communication skills with both coworkers and customers alike.
- Worked closely with management team to ensure smooth operation of restaurant services.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Some College (No Degree) - Marine Science
Coastal Carolina University
Conway, SC05-2028
High School Diploma -
Bethel High School
Hampton, VA06-2024
Skills
- Collaborative Problem Solving
- Prioritization and Multitasking
- Supply Restocking
- Positive and professional
- Performance Improvement
- Cash Handling
- Order Accuracy
- Suggestive Selling
- Price memorization
- Exceptional customer service
- Professional Appearance
- Strong Work Ethic
- Service prioritization
- Relationship Management
- Sales proficiency
- Flexible Schedule
- Entertainment Coordination
- Table Setting
- Menu knowledge
- Event Management
Affiliations
- I volunteered to help younger children practice and understand softball, as a former softball player
- Volunteered with extracurricular activities at school including concessions at games, study halls, and event setups
References
References available upon request.
Timeline
CEC Entertainment
Chuck E Cheese
08.2023 - 07.2024
Some College (No Degree) - Marine Science
Coastal Carolina University
High School Diploma -
Bethel High School