High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
1
1
year of professional experience
Work History
Host/Carside
Jonathan
02.2023 - 01.2024
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Smoothie Maker
Brandon
09.2022 - 08.2023
Collaborated with team members to optimize productivity during peak hours.
Prepared and served juices and blended drinks.
Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
Resolved customer complaints professionally, ensuring they left satisfied with their experience at the store.