AVA VARGAS
Ventura,USA
Summary
Managed customer interactions across sales and upscale food service settings, demonstrating leadership in team coordination. Developed problem-solving strategies to address challenges efficiently. Oversaw service quality to enhance customer experience.
Overview
3
3
years of professional experience
Work History
Server
Black Angus
Ventura, CA
01.2026 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing guest experience.
- Collaborated with kitchen staff to resolve order discrepancies efficiently.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
The Nest
Ojai, CA
04.2025 - 01.2026
- Managed cash and bar operations, ensuring efficient order processing and customer interactions.
- Oversaw food distribution to tables and maintained expo area to enhance dining experience.
- Facilitated smooth dining operations by promptly bussing all tables to enhance guest experience.
Hostess
Yard House
Ventura, CA
09.2024 - 10.2025
- Used good judgment to help solve problems.
- Completed assigned tasks with little or no supervision.
- Used good customer service
- Maintained good working relationship with co-workers and management.
- Used good organizational skills to manage workload.
Sales Associate
Perspire Sauna Studio
Irvine, CA
04.2023 - 08.2024
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Organized merchandise displays to promote higher levels of customer engagement
- Handled customer complaints and inquiries in a courteous and efficient manner
- Engaged with guests to understand and anticipate customer service needs
- Drove sales through customer relationship building and suggestive selling techniques
Education
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California Coast Bible College
Ventura, CA05.2025
High School Diploma - undefined
UNIVERSITY HIGH SCHOOL
Irvine06.2024
Skills
Sales Training
Time Management
Reliability
Customer Service
Meeting Sales Goals
Cleaning techniques
Problem-solving skills
Positive Customer Engagement
Team Collaboration
Excellent people skills
Organization
Restaurant Experience
Timeline
Server
Black Angus
01.2026 - Current
Server
The Nest
04.2025 - 01.2026
Hostess
Yard House
09.2024 - 10.2025
Sales Associate
Perspire Sauna Studio
04.2023 - 08.2024
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California Coast Bible College
High School Diploma - undefined
UNIVERSITY HIGH SCHOOL