Ava Venable
Stafford,VA
Summary
Seeking a position as an office assistant leveraging my administrative skills, excellent communication skills, and outstanding customer-centric demeanor. I am a reliable, highly energetic, and friendly team member who quickly learns and master's new concepts and skills. My experience will allow me to make an immediate contribution as an integral part of a progressive team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Support Assistant
Destiny Management Services
A.T. Augusta Military Medical Center
08.2023 - Current
- Compiles routine and special reports, patients' medical records, appointing data, and health care options for beneficiaries to be utilized by senior management to improve efficiency and the effectiveness of clinical performance
- Facilitated smooth transitions between appointments, effectively communicating with both patients and medical professionals on schedule updates or changes.
- Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
- Contributed to a positive work environment through proactive problem-solving and excellent teamwork abilities.
- Prepares and coordinates all consultation and referral appointments to insure and facilitate proper patient care and interacts with other physicians and clinics to avoid administrative problems or delays.
- Collaborated with interdisciplinary teams to ensure seamless coordination of patient care services.
FUNERAL ASSISTANT
BENNETT & SON FUNERAL HOME
11.2022 - 08.2023
- Provides clerical and administrative assistance supporting funeral operations
- Other general duties include meeting the public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management.
MORTUARY REMOVAL AND TRASPORT SPECIALIST
MULLINS & THOMPSON FUNERAL SERVICE
05.2022 - 08.2023
- Responsible for arriving in a timely manner to the residence or place of death, interacting with family/caregivers, gracefully loading and transporting decedent to the funeral home.
DRIVER
LIFECARE MEDICAL TRANSPORT
01.2022 - 08.2023
- Provides patient transportation to/from medical appointments and healthcare facilities
- Provides assistance to EMT's with moving and transporting patient in emergent and non-emergent servings.
SECURITY OFFICER
ALLIED UNIVERSAL
08.2019 - 02.2021
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Conduct security administration such as creating access control badges, granting, or removing access to areas via badge control software as well as issuance of visitors' badges.
- Conduct briefings to the oncoming shift of up to 7 officers as to the changes that may have occurred during my shift
- Responsible for training new officers
- Knowledgeable of and adheres to all rules and regulations, policies, and orders
- Interacts with and assists local law enforcement agencies as required
- Attends and satisfactorily completes all required training as assigned and required
- Ensure effective maintenance and control of security equipment and keys.
CASHIER
PANERA
09.2018 - 12.2018
- Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food orders
- Retrieving customer pastries, bagels or other bread items
- Gather end of the night food items and bagging them for donations at the end of every night
- Also responsible for assisting barista with special drink orders and delivering food items to customers tables.
HOSTESS
APPLEBEE'S
01.2018 - 09.2018
- Responsible for greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas
- Seating guest, presenting clean menus, and informing customers of the current meal specials
- Also responsible for light table clearing and restroom attendance.
Education
Bachelor of Science - Criminology And Criminal Justice
Northern Virginia Community College
Woodbridge, Va05.2027
HIGH SCHOOL DIPLOMA -
Brooke Point High School
06.2018
Skills
- Time Management
- Strong Lead Development skills
- Excellent Communication skills
- Problem-Solving skills
- Customer Service
Certification
- EMERGENCY MANAGEMENT TEAM (EMT) CERTIFICATION, 01/01/21
- DEPARTMENT OF CRIMINAL JUSTICE SERVICES (DCJS) Licensure -Unarmed Security Officer, 12/01/19
- Cardiopulmonary Resuscitation DEPARTMENT (CPR) - CERTIFICATE, 09/01/19
Timeline
Medical Support Assistant
Destiny Management Services
08.2023 - Current
FUNERAL ASSISTANT
BENNETT & SON FUNERAL HOME
11.2022 - 08.2023
MORTUARY REMOVAL AND TRASPORT SPECIALIST
MULLINS & THOMPSON FUNERAL SERVICE
05.2022 - 08.2023
DRIVER
LIFECARE MEDICAL TRANSPORT
01.2022 - 08.2023
SECURITY OFFICER
ALLIED UNIVERSAL
08.2019 - 02.2021
CASHIER
PANERA
09.2018 - 12.2018
HOSTESS
APPLEBEE'S
01.2018 - 09.2018
Bachelor of Science - Criminology And Criminal Justice
Northern Virginia Community College
HIGH SCHOOL DIPLOMA -
Brooke Point High School