Summary
Overview
Work History
Education
Skills
Timeline
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Ava Villiere

Saratoga Springs,NY

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Cashier/Sales Associate

Wagging It in the ADK
06.2023 - 08.2024
  • 2 Summers
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Server

The Wesley Communities
12.2023 - 05.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.

Restaurant Hostess

The Local Pub & Teahouse
03.2023 - 05.2023
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cashier/Stocker

Diorio's Supermarket
06.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Enhanced shopping experience, provided product information and location assistance.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Marina Dock Hand

Rivett's Marine
06.2021 - 08.2021
  • Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
  • Educated customers on local boating regulations and guidelines for safe navigation within the harbor area.
  • With intuitive problem-solving skills helped resolve customer issues swiftly while maintaining a positive attitude throughout interactions.
  • Managed mooring assignments to optimize space utilization while accommodating specific boat owner requests when possible.

Education

Bachelor of Science - Biology, Mathematics

University At Albany SUNY
Albany, NY
05-2028

High School Diploma -

Saratoga Springs High School
Saratoga Springs, NY
06-2024

Skills

  • Customer service

  • Customer assistance

  • Work ethic and integrity

  • Patience and empathy

  • Time management skills

  • Reliability and punctuality

  • Team collaboration

  • Professionalism and courtesy

  • Complex Problem-solving

  • Attention to detail

Timeline

Server

The Wesley Communities
12.2023 - 05.2024

Cashier/Sales Associate

Wagging It in the ADK
06.2023 - 08.2024

Restaurant Hostess

The Local Pub & Teahouse
03.2023 - 05.2023

Cashier/Stocker

Diorio's Supermarket
06.2022 - 08.2022

Marina Dock Hand

Rivett's Marine
06.2021 - 08.2021

Bachelor of Science - Biology, Mathematics

University At Albany SUNY

High School Diploma -

Saratoga Springs High School

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