Ava Young
Royal Oak,MI
Summary
Dynamic General Manager with expertise in operations management and team development. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Committed to fostering a high-performance culture.
Overview
1
1
Certification
Work History
General Manager
Chipotle Mexican Grill
Royal Oak, MI
03.2026 - Current
Hires, onboards, and schedules the team appropriately to maximize restaurant operations.
Builds a team from the ground up, developing crew members up to senior management.
Cultivates an environment of accountability, integrity, and high performance by prioritizing growth and commitment within the team.
Delivers a positive environment and atmosphere for our guests, coaching my team to deliver exceptional customer service by exemplifying hospitable behaviors.
Uses training systems to ensure accountability and to coach my team.
Manages sales, inventory, and labor costs.
Education
Bachelor of Arts - Pre-Law
Wayne State University
Detroit, MI05-2027
Associate of Science - Associate in General Studies
Oakland Community College
Bloomfield Hills, MI05-2025
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Relationship building
- Customer relationship management
- Employee scheduling
- Verbal and written communication
- P&L management
- Motivation
- Labor cost controls
Certification
Serve Safe Certification
Languages
English
Full Professional
Interests
- Mindfulness Practices
- Musician
Timeline
General Manager
Chipotle Mexican Grill
03.2026 - Current
Bachelor of Arts - Pre-Law
Wayne State University
Associate of Science - Associate in General Studies
Oakland Community College