Ava Zopf
Duluth,GA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Sushi Nami. Proven ability to enhance guest satisfaction through strong multitasking and effective time management. Skilled in inventory management and fostering positive relationships, ensuring a welcoming environment while maintaining high service standards during peak hours.
Overview
4
4
years of professional experience
Work History
Waitress
Sushi Nami
06.2025 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Babysitter
Self-employeed
08.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Host
Johnny's New York Style Pizza
08.2022 - 07.2023
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Backed up servers by checking on tables and retrieving items for guests.
- Delivered pick-up and curbside orders to guests.
- Answered phone calls to take orders, give information and document reservations.
Education
Bachelor of Science - Nursing
Kennesaw State University
Kennesaw, GA05.2029
High School Diploma -
Peachtree Ridge Highschool
Suwanee, GA05.2025
Skills
- Customer service
- Strong multitasking
- Time management
- Inventory management
- Social skill development
- Positive attitude and energy
- Infant care experience
- Toddler care experience
- Effective time management
Timeline
Waitress
Sushi Nami
06.2025 - Current
Babysitter
Self-employeed
08.2023 - Current
Host
Johnny's New York Style Pizza
08.2022 - 07.2023
Bachelor of Science - Nursing
Kennesaw State University
High School Diploma -
Peachtree Ridge Highschool