Avah Marse
Alton,IL
Summary
I am a hardworking and dedicated recent graduate eager to learn and build a career in the business field. While I do not yet have formal office experience, I have developed strong transferable skills through my roles in fast paced customer service and hospitality environments. These experiences strengthened my communication, time management, problem solving, and teamwork abilities, while teaching me how to adapt quickly, stay organized, and perform under pressure. I am highly motivated to get my foot in the door, learn from experienced professionals, and contribute a strong work ethic and positive attitude to a business focused role.
Overview
4
4
years of professional experience
Work History
Bartender
Bakers and Hale
06.2025 - Current
- Engaged customers with friendly service, enhancing overall dining experience.
- Adapted quickly to high-pressure situations while maintaining efficiency and accuracy.
- Handled cash transactions accurately, ensuring proper cash flow at the bar register.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Barista
Starbucks
11.2023 - 06.2025
- Collaborated with team members to optimize workflow during peak service hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Crew Member
Walmart
05.2022 - 11.2023
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Maintained product displays, enhancing store organization and visual appeal.
- Implemented best practices for cleanliness and safety standards within the store.
Education
Bachelor of Science - Business Administration And Management
SIUE
Edwardsville, IL05-2026
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Patience and tolerance
- Memory retention
- Adaptability
Timeline
Bartender
Bakers and Hale
06.2025 - Current
Barista
Starbucks
11.2023 - 06.2025
Crew Member
Walmart
05.2022 - 11.2023
Bachelor of Science - Business Administration And Management
SIUE