Summary
Overview
Work History
Education
Skills
Timeline
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Avah Mason

Salisbury ,PA

Summary

Dynamic Crew Trainer at JW Ebert Corp with a proven track record in employee training and customer service excellence. Skilled in cash handling and team leadership, I enhanced service quality and operational efficiency while fostering a clean, compliant work environment. Committed to staff education, I contributed to improved customer satisfaction levels.

Overview

4
4
years of professional experience

Work History

Crew Trainer

JW EBERT CORP
05.2021 - Current
  • Assisted in onboarding new team members, ensuring understanding of safety protocols and operational standards.
  • Supported training sessions by demonstrating proper equipment usage and customer service techniques.
  • Shadowed experienced trainers to learn effective teaching methods and operational procedures.
  • Contributed to maintaining a clean and organized work environment, adhering to health regulations.
  • Engaged with customers to enhance service quality and improve overall satisfaction levels.

Education

High School Diploma - Nursing

Allegany College of Maryland
Cumberland, MD

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Cleaning and sanitation
  • Staff education and training

Timeline

Crew Trainer

JW EBERT CORP
05.2021 - Current

High School Diploma - Nursing

Allegany College of Maryland

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Avah Mason