Avah Moa

• Processed customer orders accurately and efficiently at busy fast food establishment.
• Operated cash register and handled cash transactions with precision.
• Provided friendly and attentive service to enhance customer dining experience.
• Maintained cleanliness and organization of the front counter area.
• Greeted customers and provided friendly customer service.
• Processed payments, gave change and issued receipts for orders.
• Answered customer inquiries regarding menu items, prices, promotions and special offers.
• Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.

Accurately handled incident reporting, documenting occurrences requiring lifeguard intervention.

Reduced rule violations through clear signage and consistent policy enforcement.

Increased patron satisfaction by promptly addressing concerns and delivering exceptional customer service.

Ensured timely opening and closing of pool area, adhering to established schedules.

Identified potential risks in pool area, proactively preventing accidents or injuries.

Educated pool users on proper swimming techniques to enhance safety.

Collaborated with fellow lifeguards for effective communication and seamless shift transitions.

Monitored guest safety in and around swimming pool, identifying swimmer distress.

• Monitored front entrance for new guests while assisting current customers by taking and delivering drink orders.
• Answered customer questions about hours, seating, and menu information.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
• Maintained balanced cash drawer with correct money values and accurate documentation.
• Advised customers about special offerings and menu items to help drive sales.
• Assisted customers with delivering orders, carrying additional trays and helping dish out items.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.