Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
5
5
years of professional experience
Work History
Aircraft Support Shift Lead
United States Air Force, USAF
Bellevue, Nebraska
08.2020 - Current
Responded to and resolved customer questions and concerns.
Kept employees operating productively and working on task to meet business and customer needs.
Managed schedules, accepted time off requests and found coverage for short shifts.
Tracked receipts, employee hours and inventory movements.
Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
Excelled in workplace computer systems and day-to-day procedures.
Stored accurate archives of purchases throughout each quarter.
Aerospace Maintenance Journeyman
United States Air Force, USAF
Bellevue, NE
12.2017 - 08.2020
Scheduled and completed maintenance according to or ahead of schedule.
Trained and instructed subordinates on maintenance procedures.
Maintained up-to-date and accurate logs and permanent records.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Associate
Ace Hardware
Wexford, PA
05.2017 - 12.2017
Managed customer relations and customer service through daily communication and interaction.
Maximized customer interactions by promptly identifying needs and wants.
Increased customer satisfaction significantly within department.
Assisted in product procurement.
Education
No Degree - Business Management
Kent State University
Kent, OH
Skills
Performance Tracking and Evaluations
Administration and Reporting
Managing Operations and Efficiency
Corrective Actions
Verifying Data Accuracy
Maintaining Confidentiality
Organized and efficient in time management
Having high attention to detail
Accomplishments
Received the "Maintenance Professional of the Quarter" Award during my first deployment.
Earned a supervisor rank on my first attempt at the promotion.
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