Hi, I’m
Avalyn Patton
Edina,MN
Summary
Dynamic and dedicated professional with extensive experience in customer service and cash handling at Menards Inc. Proven ability to enhance customer satisfaction through effective relationship building and problem-solving. Skilled in financial transactions and maintaining accuracy, consistently achieving sales targets while fostering a welcoming environment. Strong work ethic and commitment to excellence.
Overview
12
years of professional experience
Work History
Securitas Security Services USA
Security Officer
06.2023 - Current
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Menards Inc. - Home Improvement
Cashier/ Sales Associate
09.2022 - 09.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Allied Universal Security Services
Security Officer
05.2016 - 10.2022
Job overview
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Worked independently and collaboratively to resolve urgent issues and exceed goals.
JCPenney
Sales Associate
03.2013 - 05.2016
Job overview
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
St. Paul Technical And Community College St. Paul, MN
Certificate from Cosmetology
Skills
- Money handling
- Professionalism and courtesy
- Deposit and withdrawal management
- Customer relationship development
- Customer needs assessment
- Financial transactions
- Upselling skills
- Problem-solving
- Team collaboration
- Money management
- Strong work ethic
- Cash handling and management
- Exceptional customer service
Timeline
Security Officer
Securitas Security Services USA
06.2023 - Current
Cashier/ Sales Associate
Menards Inc. - Home Improvement
09.2022 - 09.2023
Security Officer
Allied Universal Security Services
05.2016 - 10.2022
Sales Associate
JCPenney
03.2013 - 05.2016
St. Paul Technical And Community College
Certificate from Cosmetology
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