Avamarie Velasquez
Harrison,AR
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Conway, AR
01.2024 - 04.2024
- Operated cash registers to process customer payments.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Stocked shelves with ingredients.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
Shift Leader
Dunkin' Donuts
Harrison, AR
08.2021 - 05.2023
- Monitored employee performance to ensure compliance with company policies and procedures.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Resolved customer complaints promptly and professionally.
- Scheduled team members for shifts based on business needs and customer demand.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Harrison High School
Harrison, AR05-2023
Skills
- Up-selling
- Food Preparation
- Opening and closing duties
- Ordering Procedures
- POS Systems
- Cash Handling
- Professional Demeanor
- Speedy and efficient
- Excellent math skills
- Active listener
- Friendly and outgoing
Timeline
Barista
Starbucks
01.2024 - 04.2024
Shift Leader
Dunkin' Donuts
08.2021 - 05.2023
High School Diploma -
Harrison High School