Avari Payne
Pickerington
Summary
Skilled Pet Care Lead with a proven track record at Sterling K-9 Retreat, excelling in customer service and implementing effective cleaning protocols. Demonstrated expertise in animal behavior and computer skills, enhancing facility hygiene and client satisfaction. Achieved significant improvements in staff performance and customer relations through clear communication and trust-building.
Overview
5
5
years of professional experience
Work History
Pet Care Associate
Pet Palace Resort
06.2021 - Current
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Pet Care Lead
Sterling K-9 Retreat
02.2023 - 07.2023
- Conducted staff performance evaluations, recognizing achievements and identifying areas for growth and development.
- Maintained clean facilities by implementing thorough cleaning protocols, reducing the risk of disease transmission among pets.
- Established strong relationships with clients through clear communication, trust-building, and consistent followup.
- Handled customer complaints professionally while working towards swift resolutions that satisfied all parties involved.
Kennel Worker
Chevington Animal Hospital
05.2020 - 01.2021
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Education
Pickerington High School North
Pickerington, OH05.2022
Skills
- Customer service and assistance
- Computer skills
- Cleaning procedures
- Animal behavior
Timeline
Pet Care Lead
Sterling K-9 Retreat
02.2023 - 07.2023
Pet Care Associate
Pet Palace Resort
06.2021 - Current
Kennel Worker
Chevington Animal Hospital
05.2020 - 01.2021
Pickerington High School North
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