Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AVELINA CADENA

Auburn

Summary

Adept at managing a high volume of projects with an organized and focused approach. Strategic planner with top strengths in relationship-building, work organization and conflict resolution.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Professional business leader with strong track record in overseeing operations, driving performance, and enhancing profitability. Adept at strategic planning, financial analysis, and process improvement, with focus on collaborative team management and adaptability to changing needs. Known for effective communication, problem-solving abilities, and commitment to achieving organizational goals.

Overview

18
18
years of professional experience

Work History

Business Manager

Bustos Media Holdings
08.2024 - Current
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.

Traffic Manager

Bustos Media Holdings
01.2015 - Current
  • Responsible for scheduling advertising and promotions in line with the stations' business strategy, aiming to maximize revenue
  • Responsible in ensuring that all commercial activity is delivered to the satisfaction of clients and agencies
  • Be able to work calmly effectively under pressure, react quickly, and be able to prioritize to meet tight deadlines

Sales Assistant

Bustos Media Holdings
11.2014 - 01.2015
  • Assisted Account Executives with broadcast orders; prepare presentations, reports, translation of documents, helped them with some filing
  • Answer phone calls and direct to appropriate parties or take messages
  • Perform general office duties, such as ordering supplies, and basic bookkeeping work

Assistant Manager

Days Inn
01.2010 - 09.2012
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Front Desk Agent

Days Inn Hotel
01.2007 - 01.2010
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Used internal software to process reservations, check-ins and check-outs
  • Kept accounts in balance and ran daily reports to verify totals
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Education

Bonners Ferry High School
Bonners Ferry, ID
2000

Skills

  • Attention to Detail
  • Customer Complaint Resolution
  • Payment Processing
  • Verbal and Written Communication
  • Project management
  • Employee management
  • Financial management
  • Customer service
  • Decision-making

Languages

Spanish
Native or Bilingual

Timeline

Business Manager

Bustos Media Holdings
08.2024 - Current

Traffic Manager

Bustos Media Holdings
01.2015 - Current

Sales Assistant

Bustos Media Holdings
11.2014 - 01.2015

Assistant Manager

Days Inn
01.2010 - 09.2012

Front Desk Agent

Days Inn Hotel
01.2007 - 01.2010

Bonners Ferry High School

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AVELINA CADENA