Avena Frame
Kent
Summary
Detail-oriented Medical Assistant student with management experience and a strong background in youth work and customer service. Seeking a clinical position to apply expertise in patient care and simplify medical terminology, enhancing understanding and confidence for diverse learners.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Volunteer
Highline College
01.2024 - Current
- Facilitated CNA clinical skills training for students in a classroom setting.
- Identified misconceptions in student responses related to medical vocabulary, enabling targeted instructional support.
- Simplified medical terminology for English language learners, improving comprehension and engagement.
- Guided students in connecting familiar words to new skills, boosting their clinical performance.
Manager
Avi’s Kitchen
01.2014 - 01.2023
- Managed customer relations, scheduling, and inventory to enhance service efficiency.
- Oversaw daily operations of food service business to ensure smooth functioning.
- Ensured clean, safe, and organized work area to comply with health standards.
Receptionist and Office Attendant
Grenada Airport Authority
01.2012 - 01.2013
- Welcomed and assisted visitors and travelers, ensuring positive first impressions and smooth experiences
- Greeted and assisted arriving passengers at the airport terminal.
- Managed phone calls and directed inquiries to appropriate departments.
- Coordinated flight information updates for travelers and staff.
- Performed clerical duties including filing, phone coverage, document management, and meeting preparation to support office operations
Youth Officer
Ministry of Education Grenada
01.2011 - 01.2012
- Facilitated youth development programs in schools, promoting skills and confidence among participants
- Developed youth programs to enhance educational engagement and personal growth.
- Collaborated with schools to implement initiatives promoting positive youth development.
- Facilitated workshops addressing social issues affecting youth in the community.
- Engaged directly with young people in educational and community settings to foster personal and social growth
Marketing and Sales Officer
Spice Capital Radio
01.2008 - 01.2010
- Supported development and execution of marketing campaigns and sales initiatives to enhance brand visibility
- Developed and maintained relationships with local businesses for sponsorship opportunities.
- Coordinated community events to enhance listener engagement and brand visibility.
- Enhanced client and listener engagement for station programming, fostering community interaction and loyalty
- Managed daily operations and scheduling for on-air programming.
Site Clerk
Collaborative Designs & Whint Engineering
01.2008 - 01.2009
- Managed site documentation and reporting for engineering projects.
- Coordinated material deliveries and inventory tracking on construction sites.
- Coordinated communication between field and office staff to enhance operational workflow.
- Supported on-site administrative tasks and maintained accurate record keeping to facilitate project tracking
- Assisted project managers with scheduling and meeting preparations.
Education
Medical Assistant AAS -
Highline College
DesMoines, WA01-2024
CXC O Level Certifications - English Language, Principles of Business, Science of Agriculture, Social Studies, Integrated Science, Office Procedures
Mac Donald College
St. Patrick's Grenada W.I01-2001
Primary School Education -
Chantimelle Roman Catholic School
Grenada W.I01-1996
Skills
- Patient communication
- Patient identification
- Patient intake
- Wound care education
- Suture removal
- Staple removal
- Specimen labeling
- Medical terminology
- Patient education
- Calming anxious patients
- Teaching
- Patient support
- Mentoring young people
- Vocabulary assessment
- Healthcare administration
- Microsoft Word
- Public speaking
Certification
- Microsoft Word Certificate, Grenada (Grencase)
- Medical Assistant AAS, In Progress
- National Patient Safety Goals
- Prevention of Surgical Site Infection, mentioned in academic literature
Volunteer Experience
- Volunteer, Highline College CNA Program, 09/01/24, Present, Assist students in learning CNA clinical skills., Identify when students answer questions incorrectly because they do not understand specific medical vocabulary, rather than because they do not understand the clinical concepts., Helped simplify medical terminology for persons learning English language to improve comprehension and test scores., Assist students in connecting words to skills they already know, boosting test scores and confidence.
- Volunteer, Neely O’ Brien Elementary School, 01/01/05, Present, Assist with classroom activities, school events, and student needs as requested.
- Volunteer, River of Life fellowship, 01/01/25, Present
Timeline
Volunteer
Highline College
01.2024 - Current
Manager
Avi’s Kitchen
01.2014 - 01.2023
Receptionist and Office Attendant
Grenada Airport Authority
01.2012 - 01.2013
Youth Officer
Ministry of Education Grenada
01.2011 - 01.2012
Marketing and Sales Officer
Spice Capital Radio
01.2008 - 01.2010
Site Clerk
Collaborative Designs & Whint Engineering
01.2008 - 01.2009
Medical Assistant AAS -
Highline College
CXC O Level Certifications - English Language, Principles of Business, Science of Agriculture, Social Studies, Integrated Science, Office Procedures
Mac Donald College
Primary School Education -
Chantimelle Roman Catholic School