Frida Murillo
McAllen
Summary
Compassionate and dedicated healthcare professional with hands-on experience at South Texas Health System. Proficient in HIPAA compliance and patient communication, I excel in providing patient-focused care and support. My background in phlebotomy and strong interpersonal skills ensure a positive experience for patients while maintaining high standards of safety and confidentiality.
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
South Texas Health System
06.2023 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Transported patients and helped with discharge procedures.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Provided support and companionship to patients in need of assistance.
- Reported patient requests, concerns, and other observations to staff.
Phlebotomy Student
McAllen Primary Care Clinic
08.2025 - 10.2025
- Conducted venipuncture and other clinical procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed laboratory tests to assist physicians in diagnosis.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
Education
Associate of Science - Biology
South Texas College
McAllen, TX05-2026
Associate of Science - Certified Phlebotomy Technician
New Start School
McAllen, TX07-2025
Skills
- HIPAA compliance
- Patient identification
- Universal precautions
- Patient communication
- Fluent in Spanish
- Patient-focused care
- Patient triage
Certification
- PT - Phlebotomy Technician
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Phlebotomy Student
McAllen Primary Care Clinic
08.2025 - 10.2025
Volunteer
South Texas Health System
06.2023 - Current
Associate of Science - Biology
South Texas College
Associate of Science - Certified Phlebotomy Technician
New Start School