Avereigh Cavaness
Litchfield Park,AZ
Summary
Marketing and Partnerships professional with a strong foundation in Program Management, Sales, and Operations. Experienced in leading client relationships, cross-functional initiatives, and data-driven strategy in high-volume environments. Proven ability to translate customer needs into actionable business solutions that drive revenue growth, improve operational performance, and enhance overall customer experience.
Overview
8
8
years of professional experience
Work History
Program Manager
Communications Test Design, Inc.
Tolleson, Arizona
05.2025 - Current
- Lead end-to-end program management for Mobile and NPI initiatives, coordinating across Planning, Engineering, Operations, IT, and Procurement.
- Partner with our customer to align operational execution with forecasts, priorities, and business goals.
- Aligned internal teams with customer expectations, ensuring successful program delivery.
- Managed project timelines and implementation planning for new initiatives across multiple departments.
- Serve as primary point of contact for customer communication across multiple programs, managing relationships, expectations, and escalations.
- Present KPI performance, operational updates, and strategic insights to customers and executive leadership.
- Translate operational data into actionable insights to support decision-making and improve performance.
- Identified operational gaps, implementing corrective and preventive actions that enhanced efficiency and minimized repeat issues.
- Expanded scope from single-department ownership to multi-functional program leadership within first year.
Marketing & Sales Manager
Dinstuhl's Fine Candy Company, Inc.
Memphis, Tennessee
03.2023 - 05.2025
- Drove 30% year-over-year revenue growth during a record-breaking Q4 2023.
- Led marketing strategy, campaign development, and social media management across all platforms.
- Developed targeted advertising campaigns with local organizations, enhancing community engagement with The Orpheum Memphis, Memphis Tourism, and local performing arts theaters.
- Managed corporate partnerships and wholesale accounts, delivering tailored solutions for custom client projects.
- Created all branded content, including digital promotions, flyers, and social media assets.
- Trained and onboarded employees in sales, customer service, and operations, ensuring seamless integration into company culture.
- Inducted into Metro Memphis Attractions Association (MMAA) and served as an At-Large Board Member, coordinating content, marketing strategy, and arranging guest-speakers for monthly meetings.
Sales, Marketing, and Operations Coordinator
Mahaffey Event & Tent Rentals
Memphis, Tennessee
06.2019 - 03.2023
- Contributed to 40% company revenue growth and achieved 180% individual sales growth.
- Developed and executed social media and marketing strategies across multiple platforms.
- Oversaw key accounts, including the organization’s top client (Memphis Zoo), ensuring strong client satisfaction and retention.
- Managed client relationships and consultations, supporting event planning, budgeting, and logistics efficiency.
- Collaborated with sales and operations teams to streamline processes and enhance customer experience.
- Improved warehouse operations by reducing pick paths by 25% and maintaining 99.9% inventory accuracy.
Operations & Program Management Assistant
Visible Supply Chain Management
Memphis, Tennessee
05.2018 - 06.2019
- Supported high-volume logistics operations processing 35K–50K orders daily.
- Conducted time studies to identify process improvement opportunities.
- Cross-trained in inventory, shipping, and quality control to enhance operational flexibility.
Education
BBA - Marketing Management
University of Memphis
Memphis, TN05-2025
Skills
Program Management & Operations
- Program & Project Management
- Strategic Initiative Planning
- Analytics & Business Strategy
- Data Analysis & Reporting
- Performance Metric Management
Change Management
- Partnership Development & Management
- Client Relationship Management
- Customer Experience & Journey Optimization
- Marketing & Partnerships
- Brand & Campaign Strategy
Social Media & Content Creation
- Cross-Functional Leadership
- Tools & Systems
- Canva Meta Business Suite HubSpot
Timeline
Program Manager
Communications Test Design, Inc.
05.2025 - Current
Marketing & Sales Manager
Dinstuhl's Fine Candy Company, Inc.
03.2023 - 05.2025
Sales, Marketing, and Operations Coordinator
Mahaffey Event & Tent Rentals
06.2019 - 03.2023
Operations & Program Management Assistant
Visible Supply Chain Management
05.2018 - 06.2019
BBA - Marketing Management
University of Memphis