Averi Bonner
Acworth,GA
Summary
Dynamic professional with a proven track record at Texas Roadhouse in enhancing customer satisfaction and streamlining operations. Excelled in organizational efficiency and communication, significantly contributing to team training and sales growth. Skilled in Microsoft Excel and fostering positive customer relationships, demonstrating a unique blend of retail management and exceptional service delivery.
Overview
7
7
years of professional experience
Work History
Server/Bartender/Trainer
Texas Roadhouse
Cartersville, Georgia
05.2023 - Current
- Focus on delivering exceptional service to guests.
- Demonstrates efficient multitasking abilities.
- Works well under pressure in a fast-paced environment.
- Demonstrates strong organizational and communication skills.
- Trained new employees to perform duties.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Assistant Manager
Hibbetts Sports
Statesboro, Georgia
08.2023 - 11.2023
- Managed staffing, inventory, and sales performance effectively.
- Created and executed marketing and promotional strategies to drive sales and increase customer traffic.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Created reports on sales trends, inventory levels, and financial data.
- Assisted with customer requests and complaints, ensuring satisfaction.
- Completed day-to-day duties accurately and efficiently.
After School Program Helper
Paulding County School District
Dallas, GA
08.2021 - 05.2022
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Instilled positive behavioral habits through enforcement of school rules and program policies and procedures.
- Ensured compliance with all local, state, and federal regulations regarding child welfare and safety.
- Implemented behavior management techniques to maintain a positive and productive program environment.
- Facilitated communication between students, staff, and parents and guardians as necessary.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Lifeguard
Swim Atlanta Pool Management
Acworth, GA
05.2018 - 08.2019
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Enforced all safety regulations and posted rules for patrons.
- Used training and medical supplies to examine injured people and administer first aid.
Education
Diploma -
North Paulding High School
Dallas, Georgia05.2022
Some College (No Degree) - Marketing
Georgia Southern University
Statesboro, GASkills
- Effective Organization
- Communication Skills
- Up Selling
- Cash Handling
- Foreign Language Proficiency
- Customer Service
- Inventory Control
- Restaurant Experience
- Retail Management
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
Timeline
Assistant Manager
Hibbetts Sports
08.2023 - 11.2023
Server/Bartender/Trainer
Texas Roadhouse
05.2023 - Current
After School Program Helper
Paulding County School District
08.2021 - 05.2022
Lifeguard
Swim Atlanta Pool Management
05.2018 - 08.2019
Diploma -
North Paulding High School
Some College (No Degree) - Marketing
Georgia Southern University